Field Services Coordinator

2 weeks ago


Milton, Ontario, Canada Select Source International Full time

About The Role -
We are seeking a highly organized and detail-oriented
Field Services Coordinator / Planner
to support the scheduling and execution of Field Services operations at customer sites. This role plays a critical part in ensuring the right Field Service Representative (FSR) is assigned to the right job—at the right time—while meeting customer expectations and workforce optimization goals.

Key Responsibilities -

  • Schedule and coordinate Field Services operations at customer sites
  • Assign the closest and most qualified Field Service Representative (FSR) based on job requirements
  • Ensure all required parts, tools, documentation, and instructions are available prior to execution
  • Monitor ongoing field interventions and proactively reschedule or cancel jobs as needed
  • Provide remote support to FSRs with visit planning and calendar management
  • Collaborate with Order Management and Technical Support teams to ensure smooth execution

Top Skills & Qualifications -

  • Strong organizational and time-management skills
  • Experience working efficiently with data and scheduling systems
  • Proven coordination experience supporting Field Service Technicians or mobile workforces
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Customer-focused mindset with attention to detail


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