Associate, National Accounts

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Associate provides the Director and Associate Directors, National Account, Canadian Commercial Banking with support needed to service client requirements and new asks. This will include coordinating efforts with internal partners and directly reaching out to clients to address various activities such as collection/processing of financial reporting, diligence for credit needs, satisfaction of funding requirements. The role is specific to servicing of the National Accounts Segment in Canadian Commercial Banking.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bankrelationships, systems and knowledge.
• Working closely with Director, National Accounts, the Associate is responsible for providing the following services to a portfolio of existing and prospective clients:
• Onboarding: Supporting the collection of information directly from clients and from various sources necessary to assess the client's risk profile in order to ensure the Bank meets its regulatory requirements related to KYC, AML, etc.
• Client servicing escalations: Provide back-up to help resolve service related matters raised by the client directly to the Director, National Accounts. This responsibility does not replace the servicing provided through the Business Service Center and is typically credit in nature or day to day servicing.
• Credit related tasks: (a) Contact clients for financial reporting and spread Financial Statements, Projections and Borrowing bases, review results, escalate any signs of deterioration and update appropriate systems; (b) Significantly assist or responsible for the preparation of Credit Presentations for new and existing clients. ; (c) assist or take lead with completion of conditions precedent, diligence and any other requirements necessary to obtain approvals (d) ensure client files are complete and appropriately documented in various systems such as SDR, e-tracker etc. and (e) general support as necessary in the annual review process and other credit related situations needed to maintain portfolio quality.
• Fulfilment: Coordinating efforts with the client and various internal partners (eg. BSC, EDDU, CRA, GBM) to ensure loan funding and business account openings are fulfilled as per customer expectations.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day
  
  activities and decisions

Do you have the skills that will enable you to succeed in this role

• University degree with Finance, Accounting or Other Business Specialty background, or equivalent work experience
• Excellent verbal and written communication skills are essential, in French and English
• Strong commitment to excellent client service and ability to work with clients to resolve issues
• Strong organizational skills to co-ordinate and prioritize a number of concurrent requests from different Relationship Managers
• Strong interpersonal skills to obtain agreements within Commercial Banking and partners
• Strong knowledge of Onboarding, Know Your Customer, Anti Money Laundering processes
• Strong knowledge of Financial Statements and credit analysis
• Strong knowledge of credit structures and applicable risk management
• Good knowledge of fulfilment processes and roles of partners
• Good knowledge of Commercial Banking partners and their involvement in servicing clients. Inparticular knowledge of the Business Service Center, Enhanced Due Diligence Team and CashManagement teams is important
• Thorough knowledge of the applicable software and technology platforms for Commercial (e.g.,Sales Force, Intralink, Teams)
• Strong knowledge of the features and benefits of Commercial products and services
• A high degree of flexibility
• Strong commitment to accuracy, customer focus and results focus

What we are offering:

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• A competitive compensation and benefits package
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.