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Senior Manager, Third Party Risk Management, GRM,

2 weeks ago


Toronto, Ontario, Canada Tangerine Full time

Requisition ID: 244891

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Manager, Third Party Risk Management, Global Risk Management (GRM) will play a crucial role in overseeing Tangerine Bank's third-party risk management activities. The senior manager will provide effective oversight and challenge to ensure a strong risk and controls environment is in place and that appropriate risk governance framework and policies are being followed. Contributes to the overall success of Tangerine Bank ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted comply with governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

  • Oversight and effective challenge of Tangerine Bank's third-party risk management activities. Is accountable to:

  • Understand all aspects of the third-party relationship which includes onboarding/offboarding, regular contract lifecycle management, project management, issue, and SLA (service level agreement) management

  • Build strong relationships with Tangerine Risk Owners, Risk Advisers and Information Technology teams, and GRM Second Line of Defence teams including Third Party Risk Management, Cyber and IT Risk, Data & AI Risk and Operational Resilience.
  • Partner with GRM teams to ensure a comprehensive understanding of vendor risks including key points of failure.
  • Ensure processes to onboard/offboard third-parties, risk assess contracts and undertake due diligence activities to mitigate third party risk are being done effectively and efficiently.
  • Responsible for effective oversight and challenge of all Tangerine third-party risk management activities
  • Ensure all external service providers comply with the Global Third-Party Risk Management policies and frameworks ensuring consistency across the Tangerine business units and third-party vendors
  • Escalate any significant issues identified to senior management. Assist with action plans to remediate.
  • Continuously identify opportunities to improve effectiveness and enhancements of risk identification and management policies and processes, focusing on third party risk and vendor management

  • Champions a customer focused culture to support Tangerine's organizational strategy and leverage broader Bank relationships, systems, and knowledge.

  • Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment.

Skills
Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

  • Previous experience with Technology vendors is an asset
  • Previous experience in Data and AI Risk or Cyber & IT Risk is an asset
  • Strong knowledge of operational risk, banking regulations (OSFI Guidelines B-10, E-21, E-23) and internal policies & procedures impacting banking operations.
  • Strong critical thinking, analytical and problem-solving skills to rapidly assess issues.
  • Demonstrates creativity and adaptability when identifying solutions.
  • Excellent verbal and written communication skills, with ability to communicate on a broad spectrum (from deep technical discussions to high level executive vision).
  • Excellent interpersonal, negotiation and relationships management skills.
  • Demonstrates proactivity and accountability.
  • Thorough knowledge of Excel, PowerPoint, and Word.
  • University degree or equivalent with at least 5 years' experience in financial services.

What's in it for you?

  • An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success
  • We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one
  • Your career matters You will have access to career development and progression opportunities.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.