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Lead Hand Service Technician

2 weeks ago

Fort St John BC, Canada Velocity Truck Centres Full time

Who We Are:

Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 16 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team.

Rev up your career with us-join our team as a Lead Hand Heavy Duty Mechanic

Position: Lead Hand Heavy Duty Mechanic

Type: Fulltime Permanent

Location: Fort St. John, BC

Compensation: $57.08 / hour + hourly premiums

What We Offer:

  • Attractive Compensation: $57.08 / hour + hourly premiums
  • Production Bonus Plan: Flat rate earning program while always protecting your base wage
  • Work-Life Balance: Generous accrued vacation time.
  • Financial Security: Plan for the future with employer RRSP matching
  • Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

Production Bonus Plan:

With our industry leading Production Bonus Plan, efficiency pays off with our industry leading flat rate earning program. Plus, your base wage is always protected, meaning you never earn less than hours worked. It's a win-win: secure income with the opportunity to boost your earnings.

Position Overview:

As a Lead Hand Heavy Duty Mechanic, you'll play a key role in supporting both the shop foreman and the technician team. This position combines hands-on technical expertise with leadership responsibilities, ensuring smooth workflow and high-quality service in our dealership environment. You will assist with advanced diagnostics, perform quality inspections, and step in for the foreman when required-interacting with technicians, front-line staff, and occasionally customers. If you're an experienced Red Seal Journeyperson with strong diagnostic skills and the confidence to mentor others, this is an excellent opportunity to take the next step in your career.

Job Duties:

  • Assist the foreman with daily shop operations and substitute in their absence when required.
  • Support technicians with advanced diagnostics, troubleshooting, and repair procedures.
  • Perform quality control inspections to ensure repairs meet safety and manufacturer standards.
  • Help manage workflow in the shop to maximize efficiency and minimize downtime.
  • Provide guidance and mentorship to technicians and apprentices.
  • Interact with front-line staff and, when necessary, assist with customer communication.
  • Utilize diagnostic software and computer-based programs to support repair processes.
  • Stay current with OEM training, industry best practices, and emerging technologies.
  • Contribute to a safe and professional work environment by following company policies and safety protocols.

Required Skills and Qualifications:

  • Red Seal certification in Commercial Transport/Heavy Duty Mechanic with a minimum of 5 years' experience.
  • Previous dealership experience is required.
  • Supervisory or team leadership experience is considered a strong asset.
  • Proficiency with diagnostics, including guided computer-based systems.
  • Strong communication skills with the ability to work effectively with technicians, management, and customers.
  • Must hold a valid Class 5 driver's license (Class 1 or 3 is an asset and qualifies for a premium).
  • Excellent organizational and time management abilities.
  • Commitment to quality, safety, and fostering a collaborative team environment.
MECH

Velocity Truck Centres Canada is an equal opportunity employer.