Membership Ambassador

2 weeks ago

Kelowna BC VX M, Canada YMCA of Southern Interior BC Full time

Are you energetic, personable, resourceful, organized, with superior customer service skills?

Are you an excellent communicator and have the ability to effectively resolve conflict?

Do you excel in a fast paced, challenging work environment?

Do you want to be a key team member to the overall operations and positive customer experience with the YMCA of Southern Interior BC?

If the following sounds like a good day at work, then this job might be for you
  • You will be responsible for answering all calls and responding to member inquiry emails for the YMCA of Southern Interior BC Health, Fitness & Aquatics centres
  • Provide assistance to members and guests and direct calls accordingly
  • General office duties such as filing system maintenance and general typing/keyboarding
  • Support the administration, customer experience and/or operational effectiveness of the Health, Fitness & Aquatics facilities
  • Support teams and departments with administrative transactions such as cancellations, holds, membership sales, program configuration, account maintenance, financial assistance, fitness, child & youth, and aquatics registrations.
  • Use software applications such as, but not limited to: ActiveNet, CLASS, MINDBODY, EPACT, Survey Monkey
  • You have the ability to work within a busy customer centered environment, managing several tasks simultaneously and working through conflict resolutions
  • Support and promote volunteerism and philanthropy
We'd love to hear from people with:
  • Customer service or sales experience
  • Proficiency in using Microsoft applications, such as Outlook and Teams
  • Ability to work evening shifts
  • Working knowledge of software applications such as SalesForce, Avocado, MINDBODY is an asset
  • Current Standard First Aid and CPR certification is an asset
Competencies:
  • Commitment to Mission, Vision and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, and values of the YMCA of Southern Interior BC.
  • Service Orientated: Deliberately identifies and creates opportunities to enhance each and every individual's YMCA experience. Creates action plans to resolve any service gap areas.
  • Relationship Building and Collaboration: Builds positive interactions, listens attentively, and communicates effectively to create an open communication environment. Share information, best practices, and resources with colleagues.
The YMCA's Commitment to Trust, Safety and Equality:

As part of a trusted charitable organization, you can expect to receive excellent services and safety training throughout your YMCA career. As the first step in your journey, you will be required to:

  • Provide 3 references of a professional in nature (e.g. Employer, Supervisor or Colleague)
  • Provide a satisfactory Criminal Record Check Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date. The YMCA will provide applicable instructions and paperwork.

The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities, persons of color and ethnicity, Indigenous persons (First Nations, Metis, and Inuit), and people of all sexual orientations and genders.

Application deadline: December 12, 2025

Licenses & Certifications

Required

  • Criminal Record Check
  • PCI Compliance Training
  • YMCA Orientation
  • Child Protection Training

  • Winery Ambassador

    2 weeks ago

    Kelowna, Canada O'Rourke's Peak Cellars Full time

    Overview: Peak Cellars is located on a 7-acre property in Lake Country, and is home to our Goldie Road Vineyard. Wine isn’t the only thing the property produces; the half-acre organic vegetable garden and two greenhouses supply the highest quality fruits and vegetables for the Garden Bistro. We are looking for a **Winery Ambassador** to join our incredible...

  • Membership and Tourism Coordinator

    2 weeks ago

    North Vancouver, BC VM E, Canada Lower Lonsdale BIA Full time

    Membership & Tourism CoordinatorPosition Type: Full-time permanent Wage Band: $48-52k per year (based on experience) Anticipated Start Date: February 2026 Reports To: Executive DirectorAbout the LLBIAThe Lower Lonsdale Business Improvement Area (LLBIA) is a non-profit society dedicated to promoting, enhancing, and advocating for the Lower Lonsdale commercial...

  • Dietician

    12 hours ago

    Kelowna, Canada Baptist Housing Full time

    **The Opportunity** At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. As the Dietician, you ensure optimal nutritional care for all...

  • Liquor Store Associate

    7 days ago

    West Kelowna, Canada Otter Co-op Full time

    Otter Co-op is now hiring for a part-time Liquor Store Associate at our Angry Otter Liquor @ Okanagan Lake located in West Kelowna, BC.Who we are:Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally...

  • Liquor Store Associate

    7 days ago

    West Kelowna, Canada Otter Co-op Full time

    Otter Co-op is now hiring for a  part-time Liquor Store Associate  at our Angry Otter Liquor @ Okanagan Lake  located in West  Kelowna , BC. Who we are: Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a...

  • Liquor Store Associate

    6 days ago

    West Kelowna, BC VT N, Canada Otter Co-op Full time

    Otter Co-op is now hiring for a part-time Liquor Store Associate at our Angry Otter Liquor @ Okanagan Lake located in West Kelowna, BC.Who we are:Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned...

  • Member Experience Representative

    8 hours ago

    Burnaby, BC VG T, Canada BCAA Full time

    Why BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We're driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities,...

  • Liquor Store Associate

    1 week ago

    West Kelowna, British Columbia, Canada Otter Co-op Full time $18 - $20

    Otter Co-op is now hiring for a part-time Liquor Store Associate at our Angry Otter Liquor @ Okanagan Lake located in West Kelowna, BC.Who we are:Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally...

  • Liquor Store Associate

    6 days ago

    West Kelowna, British Columbia, Canada Otter Co-op Full time

    Otter Co-op is now hiring for a part-time Liquor Store Associate at our Angry Otter Liquor @ Okanagan Lake located in West Kelowna, BC. Who we are: Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally...

  • Operations - Delivery Driver (1 or 3) - CN

    2 weeks ago

    Cranbrook, BC VC G, Canada SHOEMAKER DRYWALL SUPPLIES Full time

    Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.Founded in 1974, and part of the GMS family of companies since 2018, Shoemaker Drywall Supplies has...