Transportation Manager

About McCoy Bus Service

McCoy Bus Service is a trusted transportation provider serving Eastern Ontario with high-quality motor coaches, midsize and mini coaches. Our team is committed to safety, reliability, and customer care in every aspect of our operations. We're looking for a motivated and hands-on Manager to support daily operations in Kingston and Ottawa to lead our growing team.

Position Summary

The Manager plays a key leadership role in day-to-day operations, including driver supervision, recruiting, training, and fleet coordination. This position requires someone who is highly organized, comfortable working in a fast-paced environment, and willing to step in where needed, including competency in driving motor coaches or other passenger vehicles.

This is an excellent opportunity for a qualified transportation professional looking to advance into a managerial role with meaningful responsibility and autonomy.

This is not a remote position. The position location is 566 Cataraqui Woods Drive, Kingston.

The work hours are Monday to Friday from 8:30am – 5pm with some on-call responsibilities.

Key Responsibilities

Operational Leadership

• Oversee daily operations for the Kingston and Ottawa divisions, ensuring safe, reliable, and efficient service across all charter and contracted product lines.
• Serve as an on-call point of contact for operational issues, driver support, and after-hours emergencies.
• Support scheduling, dispatch activities, driver training and administrative duties.
• Manage driver schedules, review and approve time off requests to ensure fixed route coverage and optimal productivity.

Driver Management & Development

• Conduct on-boarding, mentoring, and performance support for drivers across all service types.
• Assist with or deliver driver training, including new driver on-boarding, refresher training, and contract-driver scheduling.
• Ensure company standards for professionalism, customer service, and safety are consistently met.
• Continuously review existing programs for process improvements that will enhance safety and compliance.
• Conduct post-accident reviews and interviews and take corrective action as required.

Recruitment & Staffing

• Lead or support the recruitment and selection of new drivers.
• Coordinate interview scheduling, road tests, reference checks, and pre-employment requirements.
• Participate in ongoing workforce planning to ensure adequate staffing for all contract shuttles and charters driver requirements.
• Mentor and lead team members, review performance and terminate employees if necessary.

Fleet Coordination

• Assist with fleet oversight, including reporting defects, scheduling maintenance, and ensuring vehicle readiness.
• Work with mechanics and fleet teams to minimize downtime and maintain safety standards.
• Conduct spot checks, driver ELD checks and basic troubleshooting where appropriate.

Compliance & Safety

• Ensure adherence to all applicable OHS, MTO regulations, Hours of Service rules and internal safety policies.
• Participate in incident investigations, documentation, and corrective action planning.
• Support continuous improvement initiatives related to safety, training, and operational consistency.

Required Qualifications

• Class B*, or C* license required with Z Air Brake Endorsement.
• 3+ years experience in the passenger transportation industry.
• Ability and willingness to drive motor coaches (with or without passengers) or other buses as needed.
• Previous experience in transportation, fleet operations, school bus management, or a related field.
• Strong communication, leadership, and customer-service skills.
• Ability to remain on-call during designated periods.
• Comfortable working both in the office and out in the yard/field.
• Excellent working knowledge of Microsoft Office software, specifically MS Word & Excel.
• Hours of Service knowledge and experience as well as ELD experience with systems such as SAMSARA.
• Strong analytical and problem solving skills.
• Strong written and verbal communication skills.
• Must have strong judgment and decision-making skills.

Preferred Qualifications

• Experience in driver training or instructional roles (Z-Endorsement training, in-house trainer, etc.).
• Experience supervising staff in a transportation or logistics environment.
• Knowledge of electronic logging devices, dispatch systems, and fleet maintenance processes.
• Knowledge of bus transportation legislation and requirements.
• Written and spoken French would be an asset.

Why Join McCoy?

• Competitive compensation package
• Benefits and paid time off
• Supportive, team-oriented work environment
• Opportunities for professional development and advancement
• The chance to make a meaningful impact on safety, service quality, and community transportation

Job Type: Full-time

Pay: $70,000.00-$90,000.00 per year

Benefits:

• Company events
• Company pension
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Work Location: In person