Bilingual Call Center Sales Agent

1 week ago

Burnaby, British Columbia, Canada The Acquisition Group Full time

Now Hiring: Bilingual Call Center Sales Agent – Join a Growing, High-Energy Team

Do you thrive in a fast-paced environment? Love connecting with people? Looking to start or grow your career in customer service and sales with a company that actually invests in
YOU
?

If yes — this is your chance.

The Acquisition Group
, one of Canada's most trusted marketing and consulting firms, is expanding our call center team to represent our valued client,
TELUS Communications
. We are looking for motivated, positive, and ambitious individuals ready to build a long-term career.

What You'll Do:

  • Educating customers on TELUS products and services by clearly explaining features, benefits, and promotions.
  • Making outbound calls to create awareness in the community about available services and upcoming offers.
  • Handling inbound calls to address customer inquiries, resolve concerns, and provide accurate information.
  • Actively listening to customer needs and offering clear, helpful answers to their questions.
  • Delivering an excellent customer experience while maintaining confidentiality and professionalism at all times.
  • Working collaboratively with a supportive and passionate team to ensure a best-in-class customer experience.

What Makes You a Great Fit:

  • A genuine passion for sales and a natural interest in engaging with people.
  • Strong phone etiquette with clear, confident, and professional communication.
  • An empathetic and caring approach to understanding and supporting customer needs.
  • A solid work ethic with the drive to meet goals and deliver consistent results.
  • Excellent ability to work independently, multitask, and manage time effectively.

Additional Requirements:

  • Bilingual in French and English (mandatory)
  • Ability to work full-time:
    Monday to Friday: 7:50 AM – 3:50 PM OR 11:00 AM – 7:00 PM; Weekends: 9:00 AM – 5:00 PM (up to twice per month)
  • Ability to pass a Criminal Background Check
  • Previous experience in customer service, sales, or a call center is preferred but not required.
  • Must be
    19 years of age or older.

Why You'll Love Working With Us:

  • A Supportive Team Environment:
    Join a family of passionate professionals where collaboration and mutual support are valued.
  • Competitive Compensation:
    Enjoy an hourly salary paired with uncapped commissions, ensuring your dedication and success are always recognized and rewarded.
  • Career Advancement:
    Every leader in our organization started with an entry level role. Growth isn't just possible—it's encouraged and actively supported.
  • Annual Gala:
    Celebrate success in style at our end-of-year event with awards, entertainment, and recognition for top performers.
  • Autonomy:
    Take ownership of your workday and manage your time effectively while meeting goals.
  • Recognition:
    From monthly shoutouts to year-round incentives, hard work and achievements are always acknowledged.
  • Work Hard, Play Hard:
    Enjoy a dynamic environment where effort is rewarded and team spirit is celebrated.

Your next big opportunity is here Join a team that celebrates hard work, nurtures talent, and believes in your potential—
apply today and start building your exciting career with The Acquisition Group

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