Business Analyst

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.

Raymond James Ltd. is Canada's leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Business Analyst

Role Impact: As a key member of the Raymond James Ltd. Project Management Office, you will collaborate with business and IT stakeholders, as well as third parties, to define and document business requirements for project implementations. Your work will directly influence the development of innovative solutions for our advisors and customers and enhance the administration and financial performance of the organization.

Your Responsibilities:

• Collaborate with Business, Product Owners, and technical leads to understand the business case and primary objectives of new projects.
• Accurately capture business and technology requirements.
• Translate user requirements into Business Analysis artifacts such as BRDs, use cases, user stories, process flow diagrams, integration diagrams, mapping documents, screen mock-ups, UI designs, and user manuals.
• Perform gap analysis and translate findings into business process and/or system requirements.
• Evaluate potential software solutions to ensure they meet business requirements and enterprise infrastructure and security standards.
• Identify and advocate for process improvements to enhance business efficiency and effectiveness.
• Support the QA team with test strategy, plan documentation, test scripts, and defect management, and participate in acceptance tests if required.
• Perform impact analyses of changes and participate in change management.
• Build trust and share knowledge to foster a positive and collaborative work environment.
• Communicate with and influence project stakeholders and all levels of management
• Explain complex technical ideas in a simple, understandable format.
• Work effectively in virtual teams, handle multiple projects simultaneously, and meet tight deadlines.
• Manage functional and technical requests, bug investigations, and discretionary work efforts using tools like JIRA, Confluence, and ServiceNow.
• Work independently with minimal supervision and as part of a broader technology group.

What You Can Expect From Us: Our most important investment is in people. Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package, including Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement, and more. We support internal promotion and community involvement.

Expertise You Bring:

• Proficiency in business analytics, problem solving, and process improvement.
• Experience in eliciting, documenting, prioritizing, and defining business needs and requirements in complex scenarios.
• Financial services industry experience or knowledge of fundamental investment concepts, practices, and procedures in the securities industry.
• Proficiency in Microsoft Office and a willingness to learn new applications.
• Ability to work within deadlines in a high-volume, demanding environment while maintaining a high level of service and attention to detail.
• Ability to work independently and communicate effectively with a broad range of audiences.
• Experience with the Software Development Lifecycle (SDLC) and familiarity with BABOK methodology and Business Analysis Best Practices.
• Superior communication skills, both oral and written.
• Strong analytical skills.
• Ability to self-manage, govern time, and multitask effectively.
• Technical or university degree in technology or business.
• Minimum of five years as a successful business analyst supporting multiple systems.
• Experience with agile and waterfall projects.
• A proactive and dynamic attitude with initiative and eagerness to learn.

Is This Role Right for You? Do you excel in both autonomy and teamwork, demonstrate proactivity and innovation, and possess strong storytelling and communication skills?  Are you adept at analyzing and synthesizing information, simplifying complex concepts, and creating visuals that help people understand issues? Then the role of Business Analyst with our team is for you You will be responsible for analysis mandates within major projects in the financial services sector. Join a purpose-driven, winning team committed to results in an inclusive and high-performing culture.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

Salary Range: BC (based on Education, Work Experience, etc) $85,000-95,000 in addition to competitive performance bonuses/incentives.