Manager, Global Security Operations

About Kinaxis  

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development, because People matter at Kinaxis.    

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada's Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.   

At Kinaxis, we power the world's supply chains to help preserve the planet's resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers. 

Location

Our office in Ottawa, Canada 

About the role

As the Manager, Global Security Operations, you will define, deliver and lead an effective cyber security operations strategy for Kinaxis. You will be responsible for the continuous monitoring of Kinaxis digital footprint for security incidents that impact confidentiality, integrity and availability. As the selected candidate, you will provide exceptional leadership and guidance as the direct manager of our team of Information Security Analysts.

A trusted advisor to the business and an exceptional collaborator, the Manager, Security Operations works closely with cross functional teams within Kinaxis such as Corporate IT, Cloud Operations, Product Development, Corporate IT, and technology partners to understand context, mitigate risks and improve our operational security to drive quality and dependable delivery of services around the world.

What you will do

• Manage day-to-day Cybersecurity operations and assist in implementing new cybersecurity technologies and practices, maintaining healthy metrics
• Manage enterprise cybersecurity technology needs, stakeholder relationships, and capability maturity for Security operations
• Oversee and contribute to the development of mature cyber security procedures and processes
• Set vision and roadmap for development of Cybersecurity Operational technical capabilities they are responsible for providing to enterprise
• Own the Security Incident Response Process ensuring it is tested, and all stakeholders understand their duties.
• Oversee the cybersecurity tool suite, and ensure adequate monitoring coverage
• Detect, Analyze and resolve complex security vulnerabilities or breaches issues in line with defined SLAs
• Research, evaluate, recommend, and deploy cybersecurity-related hardware and software, including developing business cases for security investments
• Manage and develop a team of Information Security Analysts, providing exceptional coaching, guidance, and leadership
• Oversee development of incident response plans and provide timely updates and reports to Senior Leadership
• Identify and propose key information security program priorities, initiatives, plans, practices and tools
• Support internal/external security audits
• Understand potential and emerging information security threats and vulnerabilities and communicate this information to appropriate team members throughout the Company on a timely basis

What we are looking forPrimary Skills and Qualifications

• Bachelor's degree in Information Security, Computer Science, Information Management Systems, or similar.
• CISM, CISSP or comparable certification required.
• 7 to 10 years progressive experience in Information Security in a high-tech, global, publicly traded organization; seasoned experience leading a team of Information Security professionals
• 2+ years of experience formally or informally leading Security resources, projects, and/or programs
• Exceptional analytical and problem-solving skills; Ability to solve complex problems using critical and design thinking, and creativity.
• Demonstrates a strong understanding of emerging trends in the Cybersecurity technology landscape
• Highly adaptable and able to pivot based on prioritization and needs of the business; proactively solicits and delivers feedback to ensure alignment.
• Excellent in communicating technical ideas and strategies effectively to non-technical audiences
• Ability to build effective relationships with third party providers, suppliers, and partners
• Proven ability executing projects in a collaborative, fast paced environment

 Role Specific Skills and experience

• Excellent Understanding of Cybersecurity Operations models and technologies (cloud, automation, orchestration, analytics, and risk-based approaches)
• Excellent understanding of regulatory and industry standards such as NIST, ISO 27000, CIS, PCI DSS, OWASP, COBIT and MITRE ATT&ACK framework
• Strong knowledge and experience with the following technologies SIEM, EDR, Firewalls, WAF, CASB, IDS/IPS, DLP, CNAPP etc.
• In-depth knowledge of modern security concepts such as common attack vectors, malware, security analytics and threat intelligence
• Experience with continuous integration of logs from digital systems into the SIEM to meet the security use cases and regulatory requirements
• Experience with Indicators of Compromise (IOCs), Indicators of Activity (IOAs) and attack Tools, Techniques and Procedures (TTPs), and forensic analysis tools
• Public Cloud (Azure, GCP, AWS) platform knowledge and experience
• Experience with developing and maintaining regular metrics, dashboards and reports on SOC operations for various stakeholders
• Experience with managing a Next-Gen SIEM/SOAR tools such as Sentinel and developing use cases
• Experience working with DevSecOps practices, including Continuous Integration / Continuous Delivery (CI/CD) pipelines will be an advantage

#Senior; #LI-EM1

Work With Impact: Our platform directly helps companies power the world's supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more. 

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Yamaha, P&G, Honda, and more. 

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we're committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

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