Team Leader/Supervisor
3 minutes ago
Job Summary
We are seeking a dynamic and experienced Team Supervisor to oversee daily operations within our food service establishment. The ideal candidate will possess strong leadership skills, extensive restaurant and food industry experience, and a passion for delivering exceptional customer service. This role involves supervising staff, ensuring food safety standards, service, and maintaining a positive team environment to ensure smooth restaurant operations.
Duties
- Lead and supervise restaurant staff, including interviewing, training, and evaluating team members to foster a motivated and efficient workforce
- Oversee food preparation, cooking, and presentation to ensure quality standards are met consistently
- Manage POS systems such as Micros POS for order processing and cash handling accurately
- Coordinate daily restaurant operations, including serving guests.
- Monitor team performance, provide coaching, and resolve any customer or staff issues promptly
- Assist in inventory management and ordering supplies as needed
- Uphold hospitality standards by delivering excellent customer service and ensuring a welcoming environment for guests
- Support restaurant management in implementing policies related to health & safety, cleanliness, and operational efficiency
Experience
- Proven supervising experience within the food service or hospitality industry
- Strong background in food preparation, cooking, and food safety protocols
- Experience with restaurant management systems such as Micros POS or similar platforms
- Demonstrated leadership skills with the ability to manage teams effectively in fast-paced environments
- Knowledge of cash handling procedures and customer service excellence
- Previous experience in restaurant management or supervisory roles is highly desirable
- Additional experience in hotel or barista roles is a plus but not required
This position offers an exciting opportunity for a motivated leader passionate about the food industry to make a meaningful impact on our team and guest experience.
Job Types: Full-time, Permanent
Pay: $21.00-$24.00 per hour
Expected hours: 32 – 40 per week
Experience:
- Customer service: 3 years (required)
- Supervising: 3 years (required)
Work Location: In person
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