Senior Change Advisor

7 days ago


Ottawa, Ontario, Canada EDC Full time
EDC is committed to employment equity and actively encourages applications from women, Aboriginal people, persons with disabilities and visible minorities.

Application deadline: January 26, 2026

Join the EDC Team

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.     #LI-Hybrid

Position\: Senior Change Advisor, Strategic Change Management (12-month contract)

Employment Type\: Contract 

Compensation Details:

Change Advisor 18\: Salaries typically range from $96,557 to $128, 743 annually, based on qualifications and experiences

Location\: 

  • Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)

  • This role can be performed from EDC's headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, Vancouver, Quebec City, Edmonton, Windsor, Kitchener, Winnipeg, Regina or Moncton.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

  • Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.

  • Work-Life Balance\: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday's & no meeting Fridays.

  • Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.

  • Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.

  • Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.

  • Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team and Job Overview

EDC's Strategic Change Services team is looking to increase capacity and build strength to support EDC's corporate strategy and change agenda. Our service model fosters an enterprise approach for our organizational change management practice and builds change leadership as a corporate capability.  We support EDC business strategies and strive to enhance EDC's capacity to initiate and embrace change through strategic change consulting and support on key corporate initiatives that assess risks, determine the impact on people and processes, plan for, and implement sustainable change. 

What you will be doing:

  • Works with EDC teams and employees at all levels to assess the scope and impact of change, define a process for managing it, and develop change plans to execute on its delivery.

  • Designs detailed plans for each change project to document process, sponsor/stakeholder roles, outputs, and target dates.

  • Tracks progress and identifies critical path issues.

  • Provides a blend of tactical implementation and advisory expertise to support organizational transformation.

  • Builds relationships among Executive Leaders and drives results without reporting relationships.

  • Advises and guides sponsors, impacted teams and individuals through the change process.

  • Champions the use of the EDC's agile change management framework and tools.

  • Identifies process improvements and integrates these into ongoing updates of framework and tools.

  • Acts as a key content expert and resource for all inquiries and activities related to the EDC change management framework.

  • Builds relationships with other corporate support teams such as Corporate Communications, Project Management, Business Partners, and Learning and Development to establish respective roles within change projects and partner in the delivery.

  • Coaches and mentors other team members by sharing experiences and expertise.

  • Requires specialized depth and/or breadth of expertise in change leadership research and behaviours.

  • Leads others to solve complex problems. Leverages analytical skills to implement data driven decisions. 

  • Works independently, often in the face of ambiguity, with guidance in only the most complex situations.

  • May lead multi-functional projects with moderate resource requirements, risk, and/or complexity.

  • Communicates difficult concepts and negotiates with others to adopt a different point of view.

What we are looking for:

  • Bachelor's degree in Business Administration, Human Resources, Communications, Psychology or other related field 

  • Minimum of 7 years' experience in and advanced knowledge of change management

  • Minimum of 3 years' experience managing change working in an Agile context

  • Experience supporting digital transformation initiatives involving ServiceNow or similar platforms

  • Excellent oral and written communications skills, including making presentations

  • Excellent organizational consulting, customer service, and facilitation skills at all levels within the organization

  • Strong analytical, problem solving and critical thinking skills

  • Excellent project management, prioritization, and organizational skills

  • Strong creativity and ability to work in an abstract or conceptual mode

  • Ability to quickly understand and gauge corporate climate and culture

What will make you stand out:

  • Change Management certification (such as Prosci)

  • Understanding of Design Thinking practices, with a focus on Customer Centricity 

  • Understanding of ServiceNow platform capabilities, especially CSM workflows, case management, and integrations

  • Bilingual in both official languages (French and English)

Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today

Want to learn more about EDC? Check our website here https\  

EDC's Commitment to Employment Equity 

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. 

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at We are here to support you every step of the way.

Candidates must meet the requisite government security screening requirements.
If selected for an interview, please advise us if you require special accommodation.
Application deadline
How to apply

Only candidates selected for an interview will be contacted.
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