External Service Advisor

7 days ago

Kelowna Service Kelowna British Columbia, Canada Traveland RV Canada Full time

External Service Advisor – Recreational Vehicles

If you are a natural people-pleaser and a good listener who also happens to love recreational vehicles, then our dealership has the perfect job for you. We need more than an RV Service Advisor; we need an outstanding communicator with a professional appearance and a strong work ethic, someone who is equally comfortable greeting customers as they are scheduling appointments and acting as a liaison between customers and service techs. Successful candidates will also have excellent follow-through skills and a sharp eye for details.

Job Responsibilities

  • Attitude is everything—greet service department customers promptly and courteously
  • Listen to each customer and clearly articulate repair needs to techs
  • Upsell recommended/additional services using low pressure, high integrity methods
  • Provide accurate estimates of repair/maintenance costs
  • Adherence to dealership policy on customer vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure that all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Education and/or Experience

A high school diploma or equivalency degree is required. Experience in a service-related position is also preferred, but not necessary.

Benefits

  • Canada Life Coverage
  • Staff Lunches
  • Annual Incentive Staff Mexico Trip
  • RRSP Matching

About Us

Traveland RV Supercentres are here to provide you with quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment. Traveland is one of the largest RV dealers in Canada with locations in Langley BC, Kelowna BC, Duncan BC, Airdrie AB, Grande Prairie AB, Edmonton AB, Saskatoon SK, Weyburn SK, and Watrous SK.

Our goal is your complete satisfaction. We are proud to provide complete RV sales and complete RV service including: sales of new and used RVs, RV parts and accessories. If you have any questions about buying or servicing please contact us.

We will provide you with the best price and honest answers from one of the finest and most knowledgeable staff in the RV industry. We are here to help you make an informed decision.

Traveland RV is family owned and operated.

Come visit Traveland RV Supercentres or contact us today

  • External Service Advisor

    4 hours ago

    Kelowna, Canada Traveland RV Canada Full time

    External Service Advisor – Recreational Vehicles If you are a natural people-pleaser and a good listener who also happens to love recreational vehicles, then our dealership has the perfect job for you. We need more than an RV Service Advisor; we need an outstanding communicator with a professional appearance and a strong work ethic, someone who is equally...

  • Automotive Service Advisor

    2 weeks ago

    Kelowna, Canada BCAA Full time

    Work at an award-winning top employer! If you are looking for an empowering and progressive place to shape your future, then you’ve landed in the right place at BCAA. With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province. Share our purpose to empower British Columbians to move...

  • Service Advisor

    7 days ago

    Kelowna, British Columbia, Canada Horizon Ag & Turf Full time

    ←Back to all jobs at Horizon Ag & Turf /Martin Motor SportsService AdvisorCompany: Martin Motor SportsLocation: KelownaService Advisor Wage range $24-$28.00 hour depending on experienceTeam up with the Best People and the Best productsAre you a problem solver with exceptional customer service?Do you want to be part of a company with decades of experience...

  • Wealth Sales Director

    2 weeks ago

    Kelowna, Canada Sun Life Full time

    Wealth Sales Director (External Wholesaler) Sun Life•Kelowna, British Columbia Job Description :Job Description :We have a fantastic opportunity for a driven and ambitious sales leader to drive results with one of the most forward-looking asset management firms in Canada. This external role works within wealth distribution under the brand of Sun Life...

  • Service Advisor

    2 weeks ago

    Kelowna, Canada BCAA Full time

    Why BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Associate Enrolment Services Advisor

    5 hours ago

    Kelowna, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Student Management, Level A Job Title Associate Enrolment Services Advisor Department UBCO | Student and Academic Support | Enrolment Services Compensation Range $5,365.42 - $7,709.92 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position....

  • Service Advisor

    1 day ago

    Kelowna, Canada BCAA Full time

    Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Wealth Sales Director

    2 weeks ago

    Kelowna, Canada Sun Life Full time

    Wealth Sales Director (External Wholesaler) Sun Life•Kelowna, British ColumbiaJob Description:Job Description:We have a fantastic opportunity for a driven and ambitious sales leader to drive results with one of the most forward-looking asset management firms in Canada.This external role works within wealth distribution under the brand of Sun Life Global...

  • Service Advisor

    1 day ago

    Kelowna, Canada Peterbilt Pacific Full time

    The Service Advisor acts as the communication liaison between customers and the repair technicians as well as maintains service records and oversees the scheduling of repairs. At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We...

  • Automotive Service Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Europro Autohaus Full time

    Service AdvisorEuropro Autohaus and ValleyPro AutohouseEmployment Type: Full-timeReports to: Shop Owner and Service ManagerWe are currently looking for an experienced Service Advisor to join our busy team to maintain, manage and organize our customer accounts.The Purpose & Objective:We're looking for a Service Advisor who will be fundamental to our success...