On-Call Building Concierge

7 days ago

Burnaby, British Columbia, Canada Alliance Maintenance Ltd. Full time $30,000 - $50,000 per year

Alliance Maintenance is a growing building maintenance company serving residential strata properties across Metro Vancouver. We focus on creating a positive team environment and helping our staff build their careers, which we see as key to our success.

If you want to know more, visit our website:

Job Details

The Concierge is the first point of contact for residents and their guests, providing a warm welcome and helpful support. This role assists the building manager with daily tasks, answers resident inquiries, and ensures smooth day-to-day operations.

Available Shift:

  • Any day of the week with open availability for different times (On-Call/Casual)

Responsibilities and Duties:

  • Act as the main contact for residents and their guests in a friendly and professional manner.
  • Assist residents with housekeeping and maintenance requests.
  • Respond to noise and other resident complaints.
  • Handle administrative tasks and maintain accurate records (vehicles, contacts, guests, and service providers).
  • Enforce parking rules, including towing unauthorized vehicles.
  • Conduct regular patrols of the building and exterior.
  • Monitor fire alarm panels and report issues.
  • Train new Concierge staff when required.
  • Flexible working evenings and weekends when needed.
  • Other duties as required.

Skills and Qualifications:

  • Strong customer service skills and a helpful attitude.
  • Excellent communication, coordination, and listening skills.
  • Professional appearance (neat suit and attire).
  • Ability to stay calm under pressure and multitask.
  • Proficient with Microsoft Office, email, and online tools.
  • Organized and responsive with calls and emails.
  • Flexible working on holidays and unscheduled shifts.

We offer:

  • On-site training.
  • Cleaning supplies provided.
  • Health benefits for full-time employees.
  • Company events.
  • Steady employment.
  • 4% vacation pay is added to each paycheque.

If you feel like you are a good fit, apply now.

We are excited to welcome a dedicated new team member

BVS

Job Types: Permanent, Casual

Pay: $19.00 per hour

Application question(s):

  • Are you in British Columbia - Canada?

Experience:

  • Customer service: 1 year (preferred)

Work Location: On the road

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