Technical Business Analyst

Technical Business Analyst

Reporting to the Director, Information Technology, the Technical Business Analyst will support complex, cross-functional technology initiatives across the IT portfolio, including ERP migration and other strategic technology projects. This highly visible role partners closely with key business stakeholders, project teams, and IT leadership to ensure effective requirements gathering, process analysis, disciplined solution delivery, and alignment with business strategy.

What will you do as a Technical Business Analyst

• Lead the collection and translation of complex business requirements into detailed system and technical requirements
• Serve as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on solution design and project activities
• Lead and participate in aspects of system integration implementations including requirement gathering/refinement, data mapping, functional and UI/UX design, testing
• Promote progress and desired outcomes on assigned projects
• Facilitate workshops, interviews, and meetings to gather requirements, review progress, address blockers, and maintain alignment on priorities
• Prepare and deliver business requirements documents, functional specifications, status reports, presentations, and supporting documentation as required
• Ensure quality assurance of technology and/or process-based solutions by validating requirements, drafting and conducting relevant test cases, and verifying that deliverables meet organizational standards and business needs
• Support change management activities, including training, documentation, and user support during and post implementation
• Advise stakeholders on system best practices and recommend process improvements to drive efficiencies
• Act as a key resource in all stages of SDLC and Project Life Cycle
• Raise and escalate any issues and concerns with IT & Project related leadership

Spark Power Employee Benefits and Perks:

• Diverse customer base-including: industrial, commercial and institutional
• Competitive wages and commission, and bonus structure
• Excellent benefits package with flexible options and wellness spending accounts
• RRSP
• Hands-on and supportive leadership team
• Continuous training and skills improvement including Spark U and external training
• Employee referral bonus program
• Corporate discounts (hotels, travel, insurance, retail.)
• Tool Allowance
• …much more

Do you have the Spark? Here's what we're looking for:

• University degree in Business, Information Technology, Computer Science or related field; CBAP, CCBA or PBA an asset.
• Minimum of 5 years' experience in an ERP Implementation or enterprise technology initiatives
• A self-starter possessing a solution-driven attitude and a results-oriented mindset
• Strong verbal and written communication skills to influence positive outcomes for the organization
• Experience or knowledge in accounting and financial processes is a strong asset, e.g. Month end processes, AP/AR/GL, inventory management, fixed assets, etc.
• Experience with data migration, API integration, and role-based security
• Demonstrated ability to convert complex requirements into clear technical specifications and testable designs
• Ability to manage multiple concurrent activities while maintaining a focus on prioritization and quality.
• Proven track record in successful requirements gathering, process mapping, and solution delivery for ERP and integration implementations
• Experience in analyzing data, queries and reports to support root cause analysis of reported issues
• Strong understanding of software development lifecycle and IT service delivery
• Excellent organizational and time management skills, with attention to detail

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers' Trusted Partner in Power. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers' operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.