Diet Clerk

Diet Assistant (Casual Position)

Hotel Dieu Shaver Health and Rehabilitation Centre

St. Catharines, ON

As the only rehabilitation hospital in the Niagara Region, Hotel Dieu Shaver Health and Rehabilitation Centre provides specialized post-acute hospital care and exceptional clinical outcomes through both inpatient and outpatient rehabilitation and complex care programs. Our interprofessional team utilizes state-of-the-art equipment to restore health, rebuild lives, and renew hope—delivering the highest quality of compassionate care to every patient.

At Hotel Dieu Shaver, careers begin and flourish.

Position Summary:

The Diet Assistant plays an integral role in supporting patient nutrition services. Responsibilities include editing, delivering, and retrieving patient menus while monitoring for completeness and appropriateness of selections. The Diet Assistant may assist patients with completing menu choices, ensuring alignment with therapeutic dietary needs.

Additional responsibilities include tallying daily menus, preparing production counts, coding invoices, inventory tracking, receiving food orders, handling cafeteria cash, Meals on Wheels ordering and reporting, and preparing monthly departmental documentation.

Our Ideal Candidate Will Demonstrate:

• Computer Proficiency: Strong skills in Microsoft Word and Excel are essential for accurate word processing, spreadsheets, charts, and tables. The ability to quickly learn and adapt to new computer programs is also important.
• Knowledge of Food Services: Understanding of hospital food service operations, including therapeutic diets, food production, and service processes.
• Patient Interaction: Professional, respectful support in assisting patients with menu completion; responsible for the timely and accurate delivery and retrieval of menus.
• Organizational Skills: Ability to work independently, prioritize tasks, and adapt to shifting priorities and frequent interruptions.
• Attention to Detail: Critical for completing departmental statistics, conducting inventory, verifying prices, resolving discrepancies, processing invoices, and compiling month-end reports (including Meals on Wheels, inventory counts, and cash verification).
• Communication Skills: Clear and effective verbal communication in English with patients, families, and interdisciplinary team members.
• Literacy Skills: Proficient in English reading and writing, with the ability to maintain records, draft professional correspondence, interpret patient dietary information, and accurately transcribe messages.
• Office Administration: Working knowledge of standard office practices, including record-keeping and filing systems.
• Interpersonal Skills: Collaborative and respectful attitude toward patients, families, staff, and the public.
• Initiative & Independence: Able to carry out responsibilities with minimal supervision while maintaining a high level of accuracy and accountability.

Qualifications:

• Completion of a Medical Office Administration Diploma from a recognized college is required
• Safe Food Handlers Certification is an asset

Experience:

• Minimum of three months' experience in an office or clerical setting
• Proficiency in Microsoft Office, specifically Word and Excel
• Experience in a food service environment is preferred
• Familiarity with therapeutic diets is considered an asset
• Previous experience communicating with staff and patients is preferred

Other Requirements:

• Demonstrated good attendance and a positive work record

Commitment to Inclusion & Equity:

At HDS, we believe our differences make us stronger. We are committed to fostering an inclusive, respectful, and welcoming workplace where individuals of all backgrounds, identities, and lived experiences feel empowered and supported. We value equity and are dedicated to building a diverse team that reflects our community and enhances the care we provide.

How to Apply:

If you are passionate about delivering compassionate, patient-centred care and want to make a meaningful impact in our community, we welcome your application.

Submit your resume and cover letter to:

Mail:

Hotel Dieu Shaver Health and Rehabilitation Centre

Human Resources Department

541 Glenridge Avenue

St. Catharines, ON L2T 4C2

Fax:

Accommodations for applicants with disabilities are available upon request throughout the recruitment process.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Casual

Pay: $26.89-$28.31 per hour

Work Location: In person