Revenue Operations Administrator

Do you want to join a diverse and global team that is revolutionizing the cardiovascular healthcare industry? Circle CVI is hiring

About Circle Cardiovascular Imaging: 

Circle's vision is to enable healthier Lives through better imaging by transforming cardiac magnetic resonance imaging (MR) and other advanced imaging technologies to improve Cardiovascular Care. Circle Cardiovascular' s CVI42 is the Cardiac MR market leader imaging processing software.

Circle Cardiovascular Imaging (Circle) designs, builds, and implements the best-in-class cardiovascular Magnetic Resonance Imaging solutions. At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare providers that improve healthcare outcomes. This fuels our creativity, informs our decisions and it is the reason we are passionate about our work and most importantly why we are successful. We are careful stewards of resources focused on optimizing both customer and investor value. We strive to make Circle a place where employees are highly valued, engaged, and have opportunities for professional development. Our roots are medical and digital, our passion is contagious, and our people are amongst the best.

Position Overview:

As part of the Revenue Operations team the Revenue Operations Administrator supports Circle's sales, customer success, and financial reporting functions. This role focuses on data entry, data quality, assisting with CRM workflows, supporting operational processes, and participating in the generation of reports and information relating to sales and revenue related processes and activities, customer satisfaction, and pipeline visibility. This position will also provide support to the teams responsible for our OEM distribution channel related activities. 

General Responsibilities:

The following provides a representative summary of the major duties and responsibilities but is not intended to serve as a comprehensive list of all duties performed by all employees in this classification.  You may not be required to perform all duties listed and may be required to perform additional, position-specific duties as required.

• Ensure timely and accurate data entry within the CRM ecosystem that includes Salesforce, Hubspot and Deal Hub including accounts, opportunities, quotes, customer information, customer contracts etc.
• Update and create system workflow documentation and assist with user training if needed.
• Assist in evaluating and improving CRM-related processes and marketing system integrations. 
• Generate and distribute regular and ad hoc reporting on opportunity progression, pipeline visibility, sales attainment, and bookings. 
• With the assistance and guidance of the Revenue Operations team, assist in the preparation of operational analytics and insights, customer retention initiatives and other key data analysis. 
• Participate in projects related to CRM improvements and operations process enhancements. 
• Timely and accurate data entry and preparation of documentation, summaries, and reports that support the revenue team's execution. 
  

Required Skills/Experience:

• Proficiency with Excel. 
• Excellent communication skills—written and verbal. 
• Highly organized, detail-oriented, and able to manage multiple tasks simultaneously. 
• Strong interpersonal skills and ability to work collaboratively across teams.
• Comfort learning new technologies and contributing to process improvements. 
• Understanding of healthcare or medical technology industries is an asset. 
  

Beneficial Skill/Experience:

• Familiarity with Power BI or similar tools. 
• Experience in any of medical, medical imaging, or software industries. 
• Experience or familiarity with CRM platforms (Salesforce, Hubspot, Deal Hub or others). 
• Experience with SQL and/or SFDC custom object creation is a plus. 
  

Educational Requirements:

• Diploma or degree in Administration or Business or equivalent work experience. 
  

About the Benefits:

• Competitive compensation and vacation
• Flexible working arrangements
• Employee Wellness Program
• Professional development and tuition reimbursement program
• Gratifying internal recognition/kudos programs
• Annual salary review – based on company and individual performance
• Fun, inclusive, ego-free environment where diversity and individual thoughts are encouraged and valued

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