Current jobs related to Rooms Division Manager - Stratford ON NA H - The Queen's Cue, Stratford, a Tribute Portfolio Hotel

  • Rooms Division Manager

    3 hours ago

    Stratford, Canada HVMG Full time

    At The Queen's Cue and Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring...

  • Division Manager Def and Lubricants

    7 days ago

    Stratford, Canada The MVP Group Full time

    **Job Summary** Our client is seeking a Division Manager to lead the Diesel Exhaust Fluid (DEF) and Western Ontario lubricants business based out of Stratford, ON. This role carries full responsibility for the division’s profit and loss as well as its operations, including warehousing, trucking, customer service & order management, invoicing, and...

  • Part Time Assistant Manager

    6 days ago

    Milton, ON LT Y, Canada Mission Possible Escape Rooms Full time

    Job SummaryThe Assistant Manager plays a crucial role in supporting the Escape room and its operational and sales objectives. This position requires a proactive individual who can lead by example, ensuring exceptional customer service while overseeing daily activities. The Assistant Manager will assist in managing staff, customers and administrative tasks,...

  • Team Leader, Operating Room, Full-time, Stratford/clinton

    7 days ago

    Stratford, Canada Huron Perth Healthcare Alliance Full time

    Employment Status: Full-time Job Code: 043-25 POSTING DATE: January 28, 2025 POSTING #043-25 (ONA) EXPIRY DATE: February 4, 2025 HURON PERTH HEALTHCARE ALLIANCE NOTICE OF VACANCY POSITION: TEAM LEADER, Operating Room Primary Site: Stratford/Clinton Full-time : The Team Leader is a Registered Nurse who plays a key role as a member of the...

  • Division Manager, Survey

    8 minutes ago

    London, ON NE P, Canada MTE Consultants Inc. Full time

    Are you passionate about designing solutions that shape vibrant, welcoming communities? Do you thrive in a collaborative environment where you can work on transformative projects with a multi-disciplinary team? We are currently seeking a Division Manager to join our Survey Division to work out of our London office.MTE Consultants is a multidisciplinary...

  • Outlets Manager

    5 days ago

    Stratford, Canada The Parlour Inn Full time

    Our Dining Room Team is instrumental in our success by helping to create special and lasting memories for our Guests. In overseeing our Dining Room Team, you will enjoy working in a fast paced, Team oriented environment. Your passion for Guest service and flawless attention to detail will combine to produce a seamless event with personalized...

  • Room Attendant

    1 minute ago

    Rama, ON, Canada Gateway Casinos & Entertainment Full time

    Job Type: Part-TimeWage: Start $ Hours: $ Year: $22.14 The Gateway to Your FutureIf you like it when everything is exactly in its place, we want to hear from you. As the Room Attendant, you deliver on our guests? comfort, ensuring rooms are orderly and clean ? ultimately creating an inviting space. As a Room Attendant, you will maintain our high standards...

  • Locker Room Attendant

    17 minutes ago

    Stouffville, ON, Canada St. Andrew's East Golf Club Full time

    LOCKERROOMJOB POSTING& DESCRIPTIONLOCKER ROOM ATTENDANTDEPARTMENT:Locker RoomREPORTS TO:Head Golf Professional & General ManagerGENERAL DUTIES AND DESCRIPTION:Reporting directly to the Head Golf Professional & General Manager, you will lead the Locker Room team in the upkeeping of the Men's & Ladies' Locker Rooms and perform various other housekeeping...

  • Manager/chef

    6 days ago

    Stratford, Canada The Bowl Bar Full time

    **Keystone Hospitality is Hiring** Be part of a growing hospitality group, with many exciting brands under its umbrella, including Bowl Bar, Braai House, Braaibar, and many others. This position has room for growth within the company. We're seeking a talented, passionate person to fill the role of Manager and Chef, to be part of a very special crew, with...

  • Quality Assurance Manager

    2 weeks ago

    Stratford, Canada Trillium Hatchery Full time

    **ABOUT TRILLIUM HATCHERY**: Trillium is committed to using the latest technology and highest standards of welfare to produce a stress-free environment for broiler chickens, from receiving eggs, to incubation to hatching. You would be joining a close team on the mission to producing happier, healthier chicks for the Ontario market. **JOB OVERVIEW**: The...

Rooms Division Manager

1 hour ago

Stratford ON NA H, Canada The Queen's Cue, Stratford, a Tribute Portfolio Hotel Full time
Description

At The Queen's Cue and Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health and wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Expected to open in Spring 2026, The Queen's Cue, Stratford, A Tribute Portfolio Hotel, is seeking a highly engaged and operationally driven pre-opening Rooms Division Manager to lead Front Office and Housekeeping within a boutique, high-touch environment. This role is designed for a leader who thrives in the operation. You will take full ownership of the Rooms Division - balancing visible, hands-on leadership with accountability for performance, service standards, labour efficiency, and team engagement. With just 31 rooms, this position plays a pivotal role in shaping the guest experience and setting the service culture of the hotel. This is not an office-based role. Success in this position is driven by presence, follow-through, and the ability to lead teams while actively participating in daily operations.

We are committed to providing you with:

  • Highly competitive wages, with an expected salary range of $65K - $70K.

  • An exceptional benefit plan for eligible associates & your family members.

  • RRSP matching program for eligible associates.

  • Discounts with Crescent managed properties in North America, and Marriott Worldwide for you & your family members.

  • Free parking and complimentary onsite gym access.

  • A workplace that you can be proud of, where you are valued, trusted and supported by the team.

Does this sound like you?

As Rooms Division Manager, you are accountable for the overall performance, service culture, and standards of the Rooms Division, including Front Office, Guest Services, and Housekeeping. You serve as the Service Champion for these teams - setting the tone for guest relations, reinforcing expectations, and creating a positive, professional environment for both guests and associates.

You lead from the floor. You are visible during arrivals and departures, comfortable supporting the front desk during peak periods, and actively involved in room inspections and service recovery. You balance this hands-on presence with ownership of performance - translating hotel goals into clear team priorities and holding yourself and others accountable to them.

You champion key Rooms KPIs, including guest satisfaction, service consistency, room readiness, quality standards, and labour efficiency. You understand how to manage labour in line with business demand, track performance against budgeted targets, and use guest feedback and operational data to drive continuous improvement.

You play a key role in building the operation - recruiting, training, coaching, and developing teams who take pride in their work. Through visibility, communication, and follow-through, you create clarity, engagement, and a sense of ownership within the Rooms Division.

As part of the pre-opening leadership team, you will contribute directly to establishing systems, standards, and service rituals that define the guest experience from day one, while upholding Marriott brand expectations within a distinctly boutique, Tribute Portfolio environment. Participation in weekly Manager-on-Duty rotations is an integral part of this role.

Who we are looking for:

  • 2+ years of experience in a senior Rooms, Front Office, or Rooms Division leadership role within a hotel environment.
  • Demonstrated experience leading both Front Office and Housekeeping departments.
  • A proven hands-on leadership style, with comfort working the desk, inspecting rooms, and supporting daily operations.
  • Strong understanding of Rooms-related KPIs, labour management, and service recovery.
  • Experience working with Marriott systems such as Lightspeed, MARSHA, or other Marriott platforms.
  • Strong organizational and communication skills, with the ability to coach teams in real time.
  • Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.
  • Pre-opening experience and familiarity with Marriott or lifestyle hotel brands is considered an asset.
  • Experience in a boutique, full-service hotel environment is considered beneficial.

This position is intentionally designed for a leader who wants to own both the operation and the results. Success is measured not just by activity, but by performance — guest satisfaction, quality, efficiency, and team engagement. This is a rare opportunity to be part of the grand opening and creation of a boutique Tribute Portfolio hotel, helping shape its service culture, guest experience, and story from day one. If you take pride in leading from the floor, setting standards through action, and building something that will define a property for years to come, this role offers the chance to leave a lasting mark.

We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. This posting represents a current vacancy and Crescent Hotels & Resorts does not use artificial intelligence to screen, assess, and/or select applicants.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.