Clinic Receptionist

1 week ago


Langley BC VY T, Canada Realign Chiro Physio & Rehab Full time

Job Overview

We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service in a professional environment. This role is essential in ensuring smooth office operations and maintaining a welcoming atmosphere. Experience in a physio clinic setting and with JANE system is preferred.

Responsibilities

  • Greet and assist clients and visitors with a warm and welcoming demeanor.
  • Answer phone calls promptly, demonstrating excellent phone etiquette while providing information or directing calls as necessary.
  • Perform data entry tasks accurately, maintaining up-to-date client records and appointment schedules.
  • Handle customer inquiries and provide effective customer support to enhance client satisfaction.
  • Assist with administrative tasks such as filing, proofreading documents, and managing office supplies.
  • Maintain an organized reception area, ensuring it is tidy and presentable at all times.
  • Collaborate with other staff members to ensure efficient office operations.

Requirements

  • Proven experience in a receptionist or clerical role is preferred, especially in a physio office setting.
  • JANE experience is preferred
  • Strong organizational skills with the ability to manage multiple tasks efficiently.
  • Excellent customer service skills, demonstrating professionalism and courtesy at all times.
  • Proficiency in computer systems and software applications relevant to office management.
  • Attention to detail for accurate data entry and proofreading tasks.
  • Ability to communicate effectively both verbally and in writing.
  • A positive attitude with a willingness to learn and adapt in a dynamic environment.

Join our team as a Receptionist where your contributions will be valued, and you will play a crucial role in creating a positive experience for our clients

Job Type: Part-time

Pay: $18.50 per hour

Experience:

  • Phone etiquette: 1 year (preferred)
  • Front desk: 1 year (required)
  • Customer service: 1 year (required)
  • Jane App: 1 year (required)

Work Location: In person


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