Produce Manager

Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team's product knowledge

Eataly's bustling marketplaces feature a rich variety of unique, high-quality Italian and local products. The Produce Manager oversees operations and staffing for the produce department and ensures quality and freshness of all produce. Reports to the Market Manager.

• Organizes and directs the store's produce department to maximize profitability while upholding the company's mission, values, quality and guest experience standards and policies
• Manages the produce team: hires, schedules, trains, motivates, submits payroll, performance evaluation in collaboration with the HR department
• Ensures produce counters and displays are visually appealing and merchandized effectively  
• Responsible for ordering, receiving, display and sale of all products in accordance to company quality and merchandising standards
• Ensures excellent customer service is provided at all times
• Analyzes financial data, develops and implements strategies and process improvements to drive sales and increase profitability and efficiencies
• Ensures proper inventory management is implemented and maintained
• Manage product storage and rotation activities to reduce wastage and damages
• Works closely with the culinary and kitchen team to ensure that production consistently meets the store's needs for retail, quick service and restaurants
• Supervises cleaning and maintenance of storage and counters according to Company's standards, and arranges, upon cost approval, repairs, contracts and other services when needed
• Documents, investigates, escalates and resolves employee and guest incidents in collaboration with HR department
• Manages and acts as point of contact for any third-party vendors and ensures compliance with Eataly's standards and policies, and provides proper communication flow between management teams
• Responsible for ensuring compliance with food safety, OHSA, and other regulatory requirements
• Maintain a clean and safe working environment as per Company requirements
• Performs other duties as required or assigned

• Bachelor's Degree
• 3+ years of retail management experience in a high-volume, fast-paced environment
• Excellent verbal and written communications skills
• Business management and financial analysis skills
• Experience purchasing and managing inventory
• Advanced proficiency in Microsoft Office

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings and weekends
• Ability to lift up to 30 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as a slicer, pasta machine or cash register as needed

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company's policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability).  Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds.  Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly's policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.