Store Manager

2 weeks ago

Burlington, Ontario, Canada Specsavers Full time

Burlington, ON - Mapleview Centre

Role overview

As the leading supervisor, you'll partner closely with the store's retail owner and manage a team of Eyecare Consultants to deliver an outstanding customer journey end-to-end, surpassing customers' expectations time after time. You'll be responsible for overseeing, coaching, and developing team members on all aspects of product selection, sales techniques, problem solving and service standards.

About Role

Key Responsibilities

  • Manage store employee's performance through coaching and counseling
  • Supervise and train employees to ensure that they are providing excellent customer service and upholding Specsavers standards
  • Ensure that all merchandise is properly stocked and maintained in accordance with Specsavers standards
  • Train new employees on store policies, procedures, and operational practices
  • Always be an ambassador for the Specsavers brand, while championing the behaviours and values which Specsavers stands for.

Qualifications, Skills, and Experience

  • Previous optical management experience is desired
  • We're people people, and you are too. You have a demonstrated history of exceptional customer care in your previous retail management position – bonus if your experience shows that you're just as passionate about optics as we are
  • You help us stand out by embracing our unique Specsavers Customer Experience model, which means you prioritize driving long term customer relationships over short term results
  • You have an ability to lead and motivate a team to achieve excellent technical standards, creating and celebrating WOW moments and delivering experiences that transcend customers' expectations
  • You surpass expectations by exceeding performance targets using key performance indicators to increase sales, minimize costs and maximize profits all while keeping in mind that our most important KPI is customer satisfaction
  • You have a keen eye for detail, ensuring that all orders and dispenses are as accurate as possible to maximize customer satisfaction
  • You have experience managing store operations and optimizing business performance by creating a vision of success, handling potential complaints and grievances with care, analyzing management reports, and managing the day-to-day running of the store effectively

  • Store Manager

    1 week ago

    Burlington, Ontario, Canada Knix Full time

    Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free.  Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as...

  • Store Manager

    2 weeks ago

    Burlington, Ontario, Canada Dollar Tree Stores Full time

    At Dollar Tree Canada, we know it's our people that make us unique. Our growth and success comes from our amazing team, our unbelievable everyday deals, and our commitment to great customer service.Dollar Tree Canada is a division of Dollar Tree Inc., a Fortune 200 company and a leading discount retailer with over 15,000 stores across North America. Known...

  • Assistant Store Manager

    2 days ago

    Burlington, Ontario, Canada L'OCCITANE Group (B Corp) Full time

    Who You Are:As an Assistant Store Manager at L'Occitane, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will...

  • Store Manager- Mapleview

    14 hours ago

    Burlington, Ontario, Canada Claire's Full time

    Store Manager OpportunityJoin the team. Drive Sales. Be the Most YouAt Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for...

  • Assistant Store Manager

    2 days ago

    Burlington, Ontario, Canada L'Occitane En Provence Full time

    Who You Are:As an Assistant Store Manager at L'Occitane, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will...

  • Assistant Store Manager

    2 days ago

    Burlington, Ontario, Canada L'Occitane En Provence Full time

    Who You Are:As an Assistant Store Manager at L'Occitane, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely with the Store Manager, you'll orchestrate a symphony of sensations that leaves a lasting impression on everyone who walks through our iconic yellow doors. You will...

  • Assistant Store Manager

    1 week ago

    Burlington, Ontario, Canada Knix Full time

    Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free.  Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as...

  • Store Manager Trainee

    1 week ago

    Burlington, Ontario, Canada Dollar Tree Stores Full time

    At Dollar Tree Canada, we know it's our people that make us unique. Our growth and success comes from our amazing team, our unbelievable everyday deals, and our commitment to great customer service.Dollar Tree Canada is a division of Dollar Tree Inc., a Fortune 200 company and a leading discount retailer with over 15,000 stores across North America. Known...

  • CAN Assistant Store Manager

    2 hours ago

    Burlington, Ontario, Canada Mountain Warehouse Full time

    Application Deadline:9 December 2025Department:Canada RetailLocation:Mapleview (MAP)DescriptionAre you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for youWe're looking for...

  • Retail Store Supervisor

    2 weeks ago

    Burlington, Ontario, Canada SaversValue Village Full time

    Job Title: Retail Store Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items...