Associate Compliance Officer

2 weeks ago

Vancouver, British Columbia, Canada Insurance Council of BC Full time $67,421 - $84,276

About the Insurance Council

The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia.

Why Work for the Insurance Council?

Work with a great team of people in a rewarding career that makes a difference. We are in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who is committed to protecting the public.

  • We offer a comprehensive health and dental plan
  • Work-life balance
  • Hybrid work environment (work from office/primary residence in BC)
  • Professional development
  • Equitable employment opportunities

The Opportunity

The Associate Compliance Officer is responsible for conducting compliance reviews or investigations of licensees and applicants. The associate Compliance Officer may help provide support to more complex initiatives.

Duties and Responsibilities

  • Administrate investigation and compliance files, including opening and closing files, recording evidence, and logging activities.
  • Support investigations and compliance reviews by analyzing information.
  • Conduct bi-weekly disciplinary checks of other regulators websites.
  • Conduct interviews and research, take statements, inspect records, and document evidence in an admissible manner and in accordance with the standards of fairness.
  • Prepare investigation reports, file summaries and draft correspondence.
  • Respond to complainants, licensees, and other parties verbally and in writing, explaining Council's jurisdiction and action taken in regard to a compliance review or investigation.
  • Liaise with Council staff, and legal counsel.
  • Remain current on industry issues, practices, legislation, and regulation through media and industry publications, education, and professional development
  • Assist other investigators, compliance officer, or managers as required

Qualifications and Experience

  • Minimum two years of experience in a similar capacity
  • Experience in insurance and/or financial services, and investigation experience is an asset
  • Conflict resolution and negotiation skills
  • Proficiency in MS Office desktop applications (Word, Excel, PowerPoint)
  • Demonstrated analytical and good judgement skills
  • Excellent oral and written communication skills
  • Excellent organizational skills and attention to detail
  • Ability to work with several concurrent tasks, and the flexibility to work with changing priorities and deadlines
  • Ability to obtain information and establish rapport
  • Insurance or financial services education and experience is an asset

Minimum to Midpoint Salary Range: $67,421 - $84,276 per annum.
Upon hire, new employees will be placed in a starting salary between the minimum and P50 (midpoint) of the salary range. The P50 of the range represents an employee that possesses full job knowledge, qualifications, and experience for the position. 

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