E-commerce Logistics Specialist

2 weeks ago


Markham, Ontario, Canada Ventmere Ltd. Full time $40,000 - $55,000 per year

Pay:
 CA$40,000.00-CA$55,000.00 per year

Job description:

Overview

The E-commerce Logistics Specialist will be responsible for coordinating international shipments, working closely with 3PL partners and warehouses, and ensuring timely, accurate order fulfillment. This role requires strong cross-functional communication, problem-solving skills, and experience with logistics systems or e-commerce platforms.

Responsibilities

  1. Logistics & Fulfillment

  2. Coordinate and track international and domestic shipments (courier, ocean, air)

  3. Manage customs documentation, duties, and regulatory compliance
  4. Communicate with freight forwarders and logistics providers to ensure timely deliveries
  5. Monitor inbound and outbound shipments for delays or issues

  6. Warehouse & Inventory Coordination

  7. Collaborate with warehouse teams to align on inventory levels and inbound schedules

  8. Maintain accurate shipping and receiving records
  9. Support product transfers and restocking between international locations

  10. E-commerce Operations Support

  11. Work with the operations and customer service team to resolve order issues

  12. Ensure smooth handoffs between e-commerce order processing and fulfillment
  13. Assist in improving shipping SLAs, tracking visibility, and customer experience

  14. Cross-Functional Collaboration

  15. Liaise with global teams across operations, procurement, and product departments

  16. Coordinate with 3PLs, suppliers, and internal stakeholders across different time zones
  17. Provide reporting and data insights on shipping KPIs and logistics costs

Experience

  • 2+ years of experience in logistics, e-commerce operations, or supply chain coordination
  • Familiarity with international shipping regulations and incoterms
  • Experience working with 3PLs, freight forwarders, and warehouse partners
  • Strong communication skills and comfort working in a fast-paced, multi-national environment
  • Proficiency in Excel, Google Sheets, and logistics platforms
  • Knowledge of marketplaces such as Amazon, Walmart, or Shopify is a plus
  • Mandarin language skills (not required, but an asset for working with overseas partners)
  • Previous experience in a small-to-mid-sized e-commerce business

Join us as we expand our online presence and deliver exceptional shopping experiences to our customers

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • On-site parking
  • Store discount
  • Vision care

Experience:

  • E-commerce: 1 year (preferred)
  • Logistics: 2 years (preferred)

Work Location:
In person



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