Quality Assurance Analyst III

1 day ago

Ottawa, Ontario, Canada Versaterm Full time

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.

The Role 

As a Quality Assurance III, you will act as an experienced and proactive professional who leads quality efforts across complex projects and systems. As a senior member of the QA team, you will be responsible for developing robust testing strategies, mentoring junior QA analysts, and driving continuous improvements in QA processes. You will work closely with cross-functional teams to ensure the quality, performance, and scalability of our CAD and RMS public safety software solutions. We are building our next generation of services for our CAD and RMS products and the growth of this team is foundational to the quality of our next chapter in Public Safety. 

What You'll Do 

Lead the design, development, and execution of detailed test plans, test cases, and automation scripts  Review requirements and design specifications for testability and completeness  Act as a quality advocate and work closely with engineering, product, and DevOps teams to embed QA best practices into the development lifecycle  Collaborate with developers, product managers, and DevOps teams to ensure release planning, code reviews, and production readiness checks are completed  Perform risk analysis and contribute to test coverage strategies  Develop and maintain automated test suites for regression, functional, API, and performance testing  Mentor and provide guidance to QA team members, helping to grow skills and knowledge Performs other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.  

What You'll Bring 

Degree in Computer Science, Software Engineering, or a related field, or equivalent industry experience and training.  4-6 years of professional experience in quality assurance or relevant testing role.  Strong experience with test automation tools such as Selenium, Playwright, TestSigma, Postman, etc. Proficiency in scripting languages  Excellent understanding of API testing, performance testing, and database validation.  Experience with CI/CD pipelines and tools like Azure DevOps, GitHub Actions, Jenkins, etc. Ability to approach problems methodically and seek solutions without guidance.  Strong communication skills and the ability to collaborate effectively within a team environment.  Strong written and verbal communication skills  Eagerness to learn new technologies, tools, and methodologies.  Ability to pass a criminal background check for CJIS security requirements.  

Impress Us With 

Experience leading QA efforts for large SaaS or enterprise applications.  Familiarity with containerization tools such as Kubernetes for testing scenarios.  Experience with security testing in environments with high compliance criteria such as SOC2, CJIS, ISO.  ISTQB Advanced Certification or equivalent  Experience with leveraging AI tooling in development workflows. 

Equal Opportunity 

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact  

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