Senior Analyst, Vendor Management

1 week ago

Toronto, Ontario, Canada ML6 Search + Talent Advisory Full time

The Opportunity:

Our client is seeking a Senior Analyst, Vendor Management (12 month contract) to play a key role in overseeing and governing a portfolio of critical third-party vendor relationships across the organization. This role sits within a centralized vendor management function and acts as a subject matter expert, supporting multiple business lines to ensure vendors are managed consistently, effectively, and in line with regulatory and internal requirements.

As part of an integrated and growing organization, this role will take on an expanding portfolio of Tier 1 and other centralized vendors (e.g., OSFI B10 Material Vendors, Staples, Iron Mountain, mail and courier services). The Senior Analyst will work closely with internal relationship owners and external partners, ensuring strong vendor performance, compliance, and value realization.

What You'll Be Doing:

  • Manage a portfolio of vendor relationships, including OSFI B10 Material Vendors, to drive service excellence, mitigate third-party risk, and maximize value for money
  • Act as a governance partner alongside internal teams that own vendor relationships
  • Perform ongoing vendor governance activities in accordance with organizational policies and procedures
  • Track, monitor, and evaluate vendor performance against contractual service levels and KPIs
  • Prepare and deliver clear, insightful performance reporting and recommend corrective actions where required
  • Coordinate and lead cross-functional vendor review meetings, including development of presentation materials for senior stakeholders
  • Serve as the primary escalation point for vendor-related issues and incidents
  • Interpret and manage contractual terms and obligations to support effective vendor oversight
  • Identify and lead cost savings and process improvement initiatives
  • Perform reconciliation and verification of vendor invoices
  • Enhance vendor oversight processes and identify best practices to improve efficiency and effectiveness
  • Ensure corporate and regulatory requirements are met by facilitating documentation, reviews, and updates to internal policies and procedures
  • Update and maintain operational procedures related to vendor management
  • Forecast and manage Mastercard inventory and other collateral in line with business needs and cost optimization
  • Support additional initiatives and duties as assigned

What You'll Need To Be Successful:

  • Bachelor's degree, or 4–5 years of relevant experience in vendor management, operations, or a related field
  • Strong ability to analyze contracts, documentation, and data to identify risks and establish appropriate controls
  • Excellent verbal and written communication skills, with the ability to engage confidently with business partners, senior leaders, and external vendors
  • Proven ability to build and maintain effective relationships across multiple internal and external stakeholders
  • Experience managing conflict and operating effectively under pressure
  • Strong organizational skills with the ability to multi-task and maintain attention to detail
  • Comfortable working independently in a structured, governance-driven environment
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

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