Business Analyst

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph's vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

What we offer

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Hybrid and flexible work arrangements;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Resumes are being accepted for the position of Transit Business Analyst within Guelph Transit, reporting to the Manager of Transit Business Services. The successful candidate will be responsible for providing comprehensive financial, analytical, and research support to the City's Transit department. Key duties include developing and maintaining operating and capital budgets, conducting variance reporting, monitoring and updating key performance indicators (KPIs) and driving and administering continuous improvement initiatives to enhance operational efficiency and effectiveness. The role also involves technical support for electronic fare media systems, preparing complex reports, and liaising with various departments to ensure compliance and efficiency.

Key duties and responsibilities

• Understands transit operations and their financial impact across the organization.
• Develop and manage operating and capital budgets, prepare variance reports, and monitor financial performance.
• Analyze revenues, expenses, utilization rates and fare impacts; provide financial projections and support grant applications.
• Approve financial transactions and ensure policy compliance.
• Drive continuous improvement using lean principles to enhance efficiency and controls.
• Support capital system upgrades (e.g., debit/credit fare payment, fare capping).
• Lead improvements to the electronic fare media system (EFMS) and resolve service gaps.
• Provide technical support and system administration for EFMS, including testing, upgrades, and fare updates.
• Train staff on reconciliation processes and ensure revenue accuracy. Analyze legislation and recommend transit policy alternatives.
• Compile data and report KPIs, performance tracking, and external reporting (e.g. CUTA, Statistics Canada).
• Collaborate across departments and acts as a resource on transit programs.
• Assist with business case development and special project implementation.
• Backfill for Manager, Transit Business Services during absences.
• Support internal investigations and policy development.
• Other duties as assigned

Qualifications and requirements

• Post-secondary education in Accounting, Finance, Business Administration, or related field. Candidates with an equivalent combination of education and experience will be considered.
• Considerable experience in financial planning, analysis, and reporting, preferably in the public sector.
• Advanced skills in Microsoft Office and financial reporting systems (e.g., JD Edwards); Power BI experience is an asset.
• Excellent analytical, organizational, and communication skills; ability to manage multiple priorities.
• Knowledge of auditing, internal controls, and policy development.
• Ability to work independently and collaboratively with diverse stakeholders.
• Accounting designation considered an asset.

Hours of work35 hours per week, Monday to Friday, between the hours of 8:30 a.m and 4:30 p.m. This position is eligible for hybrid and flexible work arrangement options (as per current corporate policy).

Pay/SalaryNon-Union Grade 5: $83, $104,923.00

How to applyQualified applicants are invited to apply using our online application system by December 7, 2025. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered.

The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.