Accounts Receivable

TENAQUIP
is a 100% Canadian company and a national leader in the Canadian industrial marketplace.
TENAQUIP
takes on the challenge of transforming the way people and organizations tackle their procurement processes by helping them achieve efficiencies, savings and gain better control over their total spend.

Why join Tenaquip?

• Named one of "Canada's Best Managed Companies" 19 consecutive years
• Profit sharing program
• 21 days of paid time off (vacation/personal days)
• Group insurance benefits
• Tuition reimbursement
• Onsite access to fitness facilities (MTL & EDM) and cafeteria(MTL)
• Employee discount (tools, household equipment, and more)
• Business casual dress code
• Social committee
• The Tenaquip Foundation: we're heavily involved in our communities, provide countless donations to local charitable organizations
• It's TENAQUIP we take seriously, not ourselves. We're friendly and like a good laugh.

Job purpose:
Reporting to the Accounts Receivable Supervisor, and as part of the A/R team, the successful candidate will be responsible for managing and collecting outstanding payments from clients or customers on behalf of the company. The primary purpose is to ensure the company receives payments for goods and services rendered, outstanding account balances while maintaining positive relationships with clients.

Responsibilities:

• Conduct collection calls for all past due accounts
• Collect on overdue accounts for non-credit/cash customers
• Use defined collection process to place accounts on hold when applicable
• Assess and mitigate risk by referring accounts for further action to the A/R Supervisor
• Communicate effectively with customers and document call activity details in CRM to reflect actions taken
• Monitor customer accounts relative to their assigned credit limits
• Achieve individual collection targets to meet departmental and company goals

Qualifications:

• Experience in collections / accounts receivables is mandatory
• Strong communication skills
• Excellent negotiation skills
• Demonstrated diplomacy and exceptional patience in handling customer interactions and problem resolution orientated
• Bilingual (French and English*), spoken and written
• Knowledge of payment portals is an asset (Ariba, Taulia, etc.)

(*) This qualification is required as you will be interacting with partners, vendors, internal/external clients and/or staff across Canada on a regular basis.

We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted
.