Business Analyst

CITIZENS FIRST THROUGH SERVICE EXCELLENCE

We have an exciting Permanent, Full-Time, Non-Unionized opportunity in the Development & Parks Planning Department for an experienced and motivated individual.

Business Analyst - Planning & Growth Management

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Vaughan is one of Canada's fastest-growing cities. Its emerging downtown, the Vaughan Metropolitan Centre; Canada's first smart hospital, the Cortellucci Vaughan Hospital; and the 900-acre North Maple Regional Park continue to generate momentum and excitement. Be part of something amazing and build your career at the City of Vaughan

The City is an equal-opportunity employer and a forward-looking municipality that is committed to fostering a dynamic workplace that is diverse, inclusive and welcoming. As an award-winning organization for its employment and diversity and inclusivity practices, the City is focused on providing its employees with a thriving professional environment that leverages flexible work arrangements, a family-focused benefits package emphasizing work-life balance, learning and growth opportunities, and a place where collaboration and teamwork are valued.

Excellence demands brilliant personalities, visionary thinking and a passion for public service. Vaughan is your place to grow.

Position Overview

Under the leadership and direction of the Director, the Business Analyst plays a pivotal role in advancing strategic and transformative initiatives that align with the Development and Parks Planning Department's objectives. Responsibilities include analyzing working with department and other City staff on business process analysis such as workflows and information flow mapping and managing projects using established project management methodologies. The role involves optimizing the use of information to support projects, decision making and business planning. The Analyst brings expertise in process design, risk management, and customer experience enhancement. Also, this position will monitor and curate data from multiple sources to conduct insightful analyses and draft reports and presentations with recommendations that identify improvement opportunities and/or support decision making.

Qualifications and Experience

• Four (4) year University degree in one of the following: Business administration, political science, finance, financial analysis, public administration, social science, mathematics, computer science or related discipline. Knowledge of the land development/planning process in a municipal government setting is an asset.

• Five (5) years of progressive experience as a Business Analyst within a complex corporate enterprise environment with a focus on business process engineering.

• Certification in Business Analysis (CBAP) and/or Project Management Institute-Professional

• Business Analysis (PMI-PBA) Certification.

• Possesses a valid Ontario "G" Driver's License, in good standing, with access to a reliable vehicle for corporate use.

• Thorough knowledge of strategic planning and business process management theory and models, including Lean SixSigma.

• Demonstrated ability to:

o conduct process review/design, data gathering and analysis to facilitate clear articulation of improvement opportunities.

o creates business requirement documentation, cost-benefit analysis, business cases and project proposals.

o conceptualizes technical solutions in accordance with best practices.

o remains current with applicable Laws, Acts, Legislation and trends/technology, identifying trends in municipal innovation with respect to service delivery.

o work independently and in a group setting with minimal supervision, dealing with complex issues within a matrixed organization and cross-functional project teams.

o work under pressure to meet deadlines or peak period workloads

o interacts effectively and courteously with all levels of staff and contacts in a political and community/client service environment

o uses critical thinking, reason and judgement to develop conclusions or solutions to problems

o present information and ideas visually in a persuasive manner

• Strong skills in time management, organization, analysis, report writing, communication (Verbal and written), presentation, prioritization, problem solving, and leadership.

• Advanced computer literacy utilizing Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, Publisher, Word), Microsoft Project, Microsoft Visio, Adobe Acrobat, CRM systems/software (e.g. AMANDA, and the internet).

• Knowledge of and demonstrated ability in the City's core competencies and relevant functional competencies.

• Ability to work outside regular business hours, as required.

Working Conditions:

• This position spends approximately 80% of the time in an indoor open office environment with occasional interruptions; and approximately 20% of the time attending internal/external meetings which involves driving to and from City buildings and other locations with some exposure to seasonal elements.

• Interactions with contacts are generally courteous and collaborative.

The City of Vaughan has an employee-focused culture with an emphasis on health and wellness, work-life balance, and family benefits.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please be advised, the City of Vaughan uses email to communicate with applicants for open job competitions.

The City of Vaughan is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The City of Vaughan is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.