Senior Analyst Fraud Strategy

Join us to build a more rewarding financial future for all Canadians

At Neo, we're on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn't for everyone. It's complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte's Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners

The Role

As a Senior Analyst, Fraud Strategy, you will be the critical link between our business objectives and our technical execution, ensuring that we support Neo's growth within the established risk appetite. You will dive deep into the data that powers our lending decisions, working to optimize our risk strategies and systems, creating insights and looking for opportunities to solidly expand our portfolio. This role is perfect for a data-driven problem-solver who thrives on translating complex business needs into actionable insights and technical requirements that protect both our customers and the company.

What you'll be doing:

• Collaborate with cross-functional teams, including Data Science, Engineering, Product, Fraud Operations, and other Credit Risk functions, to deliver on fraud initiatives.

• Translate business requirements into clear, concise technical specifications and user stories for our technical teams.

• Perform in-depth data analysis using SQL to identify trends, patterns, and insights related to fraud performance and risk.

• Develop and maintain documentation, including process flows, business requirements documents, and system diagrams.

• Support the development, testing, and implementation of new fraud strategies, models, and rules.

• Monitor and report on key risk metrics through dashboards, helping the team understand performance and identify areas for improvement.

Who we are looking for:

• 2+ years of experience as a Business Analyst, ideally focused on fraud prevention within the financial services or fintech sector.

• Strong proficiency in SQL for data querying, manipulation, and analysis is a must (Python knowledge is a plus) .

• Proven experience working with BI and data visualization tools (e.g., Looker, Tableau, PowerBI).

• Exceptional analytical and problem-solving skills, with a keen ability to break down complex problems into manageable components.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.

• A strong understanding of credit risk concepts and methodologies is a significant asset.

• Experience working in an agile development environment is a plus.

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we're on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You'll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we're looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo's success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you've heard that Neo employees work hard, it's true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company's success.

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

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