Team Lead – Debt Solutions Manager

4 days ago

Markham, Ontario, Canada Agilus Work Solutions Full time

Team Lead – Debt Solutions Manager Role Open

Agilus is recruiting for a
Team Lead – Debt Solutions Manager
in the
Insolvency Sector
in
North York, ON, Ontario.
Are you passionate about helping individuals regain financial stability while leading a high-performing team? We're looking for a dynamic Team Lead – Debt Solutions Manager to guide and inspire a group of Debt Solutions Specialists. This role blends leadership, strategy, and hands-on expertise in debt resolution. You'll ensure your team delivers ethical, compliant, and effective solutions that truly make a difference in clients' lives.

What's In It For You

  • 70K annually
  • Make a real impact by helping clients regain financial stability.
  • Lead a high-performing team in a collaborative environment.
  • Competitive base salary plus bonus potential.
  • Comprehensive health and dental benefits after 3 months.
  • Opportunity for career growth and leadership development.
  • Fully onsite role with strong team culture.
  • Be part of a growing organization focused on client success.

Responsibilities

  • Lead, coach, and mentor a team of 12–15 Debt Solutions Managers.
  • Set clear performance goals and monitor KPIs for productivity and quality.
  • Conduct regular one-on-ones, performance reviews, and coaching sessions.
  • Motivate the team to achieve recovery and compliance targets.
  • Oversee client financial assessments and debt portfolio reviews.
  • Support team in creating tailored debt solutions (settlements, restructuring, hardship programs).
  • Join client calls for complex cases and handle escalated negotiations.
  • Ensure ethical, customer-centric practices and regulatory compliance.

You Bring

  • Bachelor's degree in Finance, Business, Accounting, or related field (preferred).
  • 3–6 years' experience in debt management, collections, or financial services.
  • Minimum 2 years in a team lead or supervisory role within insolvency.
  • Strong leadership and coaching skills with proven results.
  • Proficiency in MS Office Suite and Ascend Software; HubSpot experience is an asset.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to manage onsite and remote team members effectively.
  • Commitment to ethical practices and client-focused solutions.

This posting is for an active opening.
Interested?

Please apply directly online

Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.

We encourage you to visit regularly or subscribe to our email alerts at as new exciting employment opportunities become available daily.

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