Residential Counsellor II

This position is casual with no guaranteed hours or shifts.

About Us:

The Canadian Mental Health Association Hastings Prince Edward (CMHA HPE) provides a wide range of services and programs to support individuals aged 16 and older in achieving their mental health and addiction recovery goals. Committed to promoting mental wellness and resilience, CMHA HPE offers crisis intervention, addiction services, and mental health support, ensuring everyone in the community has access to the resources they need to feel well. By fostering inclusive and supportive environments, CMHA HPE empowers individuals to lead fulfilling and healthy lives.

Position Summary:

The Residential Counsellor II (RC2 Casual), reporting to the Residential Supervisor, functions as a member of two teams – the Back to Home Program Team and the 24/7 Supportive Housing Team. The RC2 will work in the required location augmenting the existing staffing complement and acting as back up in the event of a reduced team in either location.

Program Summary:

The 24/7 Home for Good Program is a residential program with staffing on-site 24/7 for individuals who require supportive and supervised living in a structured environment. This program focuses on individuals who are unable to achieve or maintain housing without intervention. It requires crisis intervention, facilitation, and assistance with ADLs such as groceries, cleaning, appointments, etc. The clients in this program are individually housed in self-contained units and the goal of the program is for those units to become their permanent homes. This is a 12-unit program, with two (2) crisis units, which are used for short-term crisis solutions for individuals who have alternate residences, the crisis units are not used as a homelessness solution.

The Back-to-Home Program provides client-centered, community-driven solutions to reduce Alternate Levels of Care ("ALC") waitlist pressures. Under this program, clients receive both support services and housing assistance. However, as individuals' needs change, supports may be adjusted as appropriate. Clients work together with the Residential staff, Case Managers, Addictions Counsellors and other wrap around supports.

Minimum Qualifications & Experience:

• College Diploma in a related discipline (completed or in-progress)
• Six (6) months to one (1) year relevant experience providing services to individuals who live with a mental illness, a dual diagnosis, and/or concurrent disorder, preferably in a community setting
• Current First Aid and Cardiopulmonary Resuscitation (FA/CPR) Certification an asset
• Current Non-Violent Crisis Intervention (NVCI) an asset
• Applied Suicide Intervention Skills Training (ASIST) an asset
• Demonstrated crisis intervention skills/experience
• Experience with communication, interpersonal and prioritization skills
• Experience with crisis intervention, problem-solving and conflict resolution skills
• Demonstrated ability to develop therapeutic rapport with individuals living with complex needs
• Must be able to work independently and interdependently in collaboration with other multidisciplinary team members
• Must possess a valid Ontario Driver's License, be able to be insured on agency owned vehicles, have regular access to a reliable vehicle and provide proof of adequate vehicle insurance
• Basic proficiency in computer skills; MS Office preferred
• Required to provide a satisfactory criminal record check (CRC) with vulnerable sector check prior to hire

Benefits & Perks:

At the CMHA HPE, we prioritize the well-being and professional growth of our employees. For casual employees, we offer an employer-matched pension plan through HOOPP and a comprehensive Employee Assistance Program (EAP). Our team members enjoy flexible work arrangements to support a healthy work-life balance, ongoing professional development opportunities, and access to wellness programs and resources. Additionally, we provide a supportive and inclusive work environment that values diversity and fosters a culture of collaboration and respect. Join us and be part of a community dedicated to making a meaningful impact on mental health and well-being

How to Apply:

Please submit a resume and cover letter quoting competition number to

Accessibility Statement:

The Canadian Mental Health Association HPE is committed to creating an inclusive and accessible workplace for all employees. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we strive to ensure that our recruitment and hiring processes are barrier-free and provide accommodations for candidates with disabilities. If you require an accommodation at any stage of the recruitment process, please inform us and we will work with you to meet your needs. We are dedicated to fostering an environment that respects and values the diversity of our team and the communities we serve.

Job Type: Casual

Pay: $22.98-$26.46 per hour

Work Location: In person