Field Service Manager

1 week ago

Calgary, Alberta, Canada Cinnzeo Bakery Cafe Full time $60,000 - $120,000 per year

Join Our Team: Franchise Support – Field Services Manager FSM

We're excited to offer a unique opportunity to join our growing Canadian QSR brand, Cinnzeo Bakery Café, as a Franchise Support – Field Services Manager.

This role based within the Lower Mainland, BC, with the initial management and in-person engagement of our two corporately managed locations. As the brand evolves into 2026 and forward, your FSM position will expand to include regional travel across Canada as we continue to grow. Multi-Unit development is confirmed, and we are searching for the right complement to our already awesome team to support and work with us

This dynamic and hands-on position is ideal for a professional seeking a challenging and rewarding career with an iconic Canadian brand. Candidates with a background in beverage program innovation or multi-unit management will be especially valued.

As a Field Services Manager (FSM) with Cinnzeo , you'll:

  • Lead by example in every guest and team interaction.
  • Champion our commitment to excellence, brand standards, and consistent guest experience.
  • Train and mentor new franchise partners from launch and through their agreement terms, to ensure operational success.
  • Provide ongoing field and virtual support through regular communication, visits, and collaboration.

Our franchise partners depend on strong operational support, open communication, and a reliable connection to our corporate team — and this role plays a central part in that success.

If you're a leader who thrives in a fast-paced, people-focused environment, enjoys travel and training, and takes pride in helping others grow, we'd love to meet you.

Join us in shaping the future of one of Canada's most beloved bakery café brands.

Apply today and take the next step in your professional journey with Cinnzeo Bakery Café.

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Store discount
  • Vision care

Ability to commute/relocate:

  • Burnaby, BC: reliably commute or plan to relocate before starting work (required)

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