Field Services Engineer

2 weeks ago

Calgary, Alberta, Canada Hitachi Energy Full time

Join Hitachi Energy's Grid Integration Service Solutions team and play a vital role in supporting advanced power systems across Canada. As a Field Service Engineer, you'll be at the forefront of maintaining and optimizing high-voltage installations in both utility and industrial environments.

You'll work with cutting-edge technologies including Substations, FACTS (Flexible AC Transmission Systems), and HVDC systems, contributing to the reliability and performance of the grid.

Upon hiring, the candidate will receive hands-on training by participating in commissioning projects and field service jobs alongside experienced members of the Service Solutions team. Once a sufficient level of competence is reached, the candidate will be expected to execute tasks autonomously, with remote support from the team.

How You'll Make an Impact

  • Serve as the first point of contact and subject matter expert for maintenance and repair of FACTS & HVDC stations/systems.
  • Provide customer support via phone and on-site deployments.
  • Own customer issues and collaborate with warranty project managers to resolve them efficiently.
  • Offer technical guidance and mentorship to less experienced personnel, including leading customer training sessions.
  • Ensure compliance with health and safety protocols during all work activities.
  • Support sales efforts during site visits by promoting Hitachi Energy and identifying potential business leads.

Your Background

  • Bachelor's degree in Electrical Engineering (Power Systems preferred).
  • Member of a Professional Engineering association in Canada (or eligible).
  • Minimum 5 years of experience in substations and industrial electrification projects
  • Strong knowledge of electrical safety, regulations, and compliance.
  • Hands-on experience with substation equipment, protection relays, HV breakers, transformers, and electrical apparatus.
  • Experience with computer-based control systems.
  • Ability to perform under pressure in time-critical scenarios.
  • Familiarity with Power Electronics, SVC, SC, or HVDC technologies is a plus.
  • Knowledge of electrical standards (ANSI, CSA, IEC, etc.
  • Strong communication, leadership, initiative, and analytical skill).
  • Ability to lead subcontractors and customer resources when needed.
  • Organized, flexible, autonomous, and precise.
  • Proficient with relevant computer tools
  • Willingness to travel extensively.

More About us

  • Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine ser-vice.
  • Pension plan with attractive employer contribution.
  • Bonus program.
  • 24/7 employee and family assistance program.
  • Fitness and wellness program
  • Hybrid work from home policy.

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