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Assistant Manager

4 weeks ago

Vancouver, British Columbia, Canada Eggs Canna Full time

Vancouver's Legacy retail Cannabis Boutique is now looking for an Assistant Manager

Join the Eggs Canna team and be part of our growing industry.

Our Team members are as unique as the people we serve, dedicated to delivering a world-class retail store experience where compassion, professionalism, energy, knowledge, and overall customer service ensures the type of shopping experience that encourages loyalty and keeps guests coming back.

Required Qualifications:

· Regular cannabis consumer

· 2-3 years of cannabis industry experience

· 2-4 years in a managerial capacity running a high volume/high traffic business in the retail, hospitality, or customer service industry

· Knowledge and understanding of the Canadian Cannabis Industry

· Strong understanding and management of key retail KPI's

Qualifications:

· Proven track record of strong, established business relationships with key suppliers, clients, business associates

· Ability to motivate, inspire, and coach employees

· Experience prioritizing tasks and setting action plans to achieve business targets

· Ability to monitor workloads and create a safe and productive team atmosphere

· Strategic thinking and analytic problem solver

· Agile leadership in a dynamic environment

· Results orientated

· Knowledge of MS Excel and Word

· Strong communication skills, both written and verbal

· Ability to multi-task in fast paced environment

· Excellent communication skills

· High Integrity, High Energy

· Passionate in connecting communities through cannabis

· Basic skills in using digital platforms

· Strong Understanding of business financials

· Ideally have experience with Big Chip scheduling platform or experience operating an online scheduling and staff maintance platform.

Key Duties & Responsibilities include but are not limited to:

· Recruit, hire, onboard, train and develop enthusiastic Customer Experience/Sale Representatives who are passionate about supporting our mission and vision

· Act as a role model who coaches, mentors, and inspires their team; facilitate activities that will build and enhance teamwork and retention

· Establish a strong sales and customer service culture with an accountability for operating standards and a drive to increase financial performance

· Complete quarterly performance evaluations for all employees

· Create and adjust scheduling according to sales performance and overall store traffic

· Manage store schedule to ensure best possible coverage of floor and non-customer facing staff while minimizing labour expense

· Schedule sales training and product knowledge sessions for staff on an ongoing basis

· Ensure POS transactions and end of day cash reconciliation is accurate and follow-up and any discrepancies

· Responsible for weekly BCLDB order reviewing and receiving/inventory

· Overall day to day operations

Job Types: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Benefits:

  • Dental care
  • On-site parking
  • Store discount

Experience:

  • Greenline POS operation: 1 year (required)
  • Bigchip Scheduling platform: 1 year (preferred)
  • Management: 2 years (required)
  • Sales: 2 years (required)
  • Customer service: 2 years (required)
  • Microsoft Office: 1 year (required)

Licence/Certification:

  • Selling it Right License (preferred)

Work Location: In person