Fulfillment Associate

1 week ago

Brampton, Ontario, Canada korean shop Full time

Job Description

We are looking for a reliable, detail-oriented E-commerce Fulfillment Associate to join our team in Brampton, ON. The ideal candidate will be organized, efficient, and comfortable working in a fast-paced warehouse and e-commerce environment. This role combines warehouse operations, online order fulfillment, and e-commerce support.

ResponsibilitiesWarehouse & Fulfillment Duties

  • Online order processing, picking, packing, and labeling products for shipment
  • Prepare and pack orders according to company quality standards
  • Receive incoming inventory and assist with inventory organization and stock management
  • Maintain a clean, organized, safe warehouse workspace and other duties as assign.
  • Assist with local deliveries when required (if G/G2 License applicable)

E-commerce & Shipping Duties

  • Process online orders using WooCommerce
  • Create shipping labels using ShipStation or similar shipping software
  • Communicate with shipping and courier companies (Canada Post, UPS, Purolator, FedEx, etc.)
  • Track shipments, resolve delivery issues, and handle returns or exchanges
  • Update order statuses and maintain accurate shipping records

Administrative & Customer Support

  • Handle customer inquiries via call,chat, and email related to orders and shipping
  • Use Excel and Google Sheets for order tracking, inventory logs, and reports
  • Coordinate with the internal team to ensure order accuracy and timely dispatch
  • Communicate clearly and professionally with customers and partners

Qualifications

  • 2–3 years of experience in warehouse operations, e-commerce, or order fulfillment
  • Experience with online shipping, order fulfillment, and inventory management
  • Working knowledge of WooCommerce (preferred)
  • Experience using ShipStation or similar shipping platforms
  • Proficiency in Microsoft Excel and Google Workspace (Sheets, Docs, Drive)
  • Strong attention to detail, organization, and time management skills
  • Ability to work independently and in a fast-paced environment
  • Fluent in English (spoken and written)
  • Korean language proficiency is an asset
  • G /G2 License with a good driving record

Working Conditions

  • Warehouse-based role in Brampton, ON
  • Physical work, including standing, lifting, and packing
  • 6-day work week ( Saturday off )
  • Sunday availability is mandatory

Job Type: Full-time

Pay: From $17.60 per hour

Expected hours: 36 – 40 per week

Benefits:

  • On-site parking
  • Store discount

Experience:

  • Order fulfillment: 1 year (preferred)

Language:

  • English (preferred)

Work Location: In person

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