Receptionist & Administrative Assistant (Non-Medical)

2 weeks ago

Markham ON LR W, Canada Send 123 Inc Full time

Receptionist & Administrative Assistant (Non-Medical)

Company: Max Immunity Clinic Inc. (Wellness Clinic)

Location: Highway 7 and Warden, Markham, Ontario (On-site)

Schedule: Monday to Friday, Full-time

About Max Immunity Clinic

Max Immunity Clinic is a wellness clinic focused on helping clients feel their best through personalized services such as IV drips, regenerative treatments, and a high-touch experience. We're looking for a friendly, organized Receptionist & Administrative Assistant to be the first point of contact for clients and to support daily clinic operations. No medical background is required.

Key Responsibilities

Front Desk & Client Experience

  • Welcome clients in-person and manage a warm, professional check-in/check-out experience
  • Answer calls, texts, emails, and inquiries promptly and politely
  • Confirm appointments, send reminders, and manage rescheduling/cancellations
  • Handle basic client questions (services, availability, general policies) and escalate when needed
  • Maintain a clean, calm, and organized reception area

Administrative Support

  • Support the team with daily admin tasks and internal coordination
  • Maintain accurate client records (basic data entry, no clinical tasks)
  • Process payments, issue receipts/invoices, and track daily transactions
  • Assist with inventory/stock checks for front-desk supplies (forms, retail items, etc.)
  • Coordinate basic vendor orders and deliveries (as needed)

Clinic Operations

  • Follow clinic procedures for privacy and professionalism
  • Help the clinic run smoothly by staying proactive, organized, and detail-oriented
  • Support special projects (light marketing support, printing materials, organizing files, etc. optional based on skills)

Requirements

  • No medical background required
  • 1+ year experience in reception, customer service, hospitality, or administrative support (preferred)
  • Strong communication skills (in-person, phone, email/text)
  • Comfortable using basic tech: scheduling tools, Google Workspace/Microsoft Office, Stripe POS/payment terminals
  • Professional, reliable, and punctual
  • Friendly, calm under pressure, and great at multitasking
  • Experience in a wellness clinic, spa, beauty clinic, or hospitality setting
  • English and Mandarin (preferred)

Nice to have

  • Basic social media/Canva skills for small clinic tasks

What You'll Get

  • Stable Monday–Friday schedule
  • Supportive team and positive environment
  • Opportunity to grow with a new clinic

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

Language:

  • Mandarin (preferred)

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