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Inventory Associate

2 weeks ago

Calgary AB TB M, Canada Women In Need Society Full time

The Inventory Associate will help to advance the organization's strategic goals by embracing the mission, vision, and values of WINS.

Reporting to the Team Lead - Inventory and working as part of the Donation Centre team, the Inventory Associate is responsible for the safe and effective movement of donations within the Donations Centre. On a daily basis, the Inventory Associate works with donations by initially receiving the items, rough sort, storing the sorted donations until they are required, moving non-usable items to recycle & disposal, and readying donations for dispersal as usable inventory to WINS thrift stores and programs.

We are looking for someone primarily with open availability 7:30am-4:00pm.

Duties and Responsibilities:

  • Promptly and positively greet donors and provide them with a safe, cheerful, and thanks-filled donation experience
  • Evaluate items for donation and make decisions on whether offered donations are acceptable. Communicate to donors regarding any unacceptable items in a kind and respectful manner
  • Work with the Truck Team to unload donations from trucks from retail store and donor pick-ups
  • Gather information for tax receipt purposes, confirm with the donor, and provide to Manager - Inventory
  • Maintain excellent donor, employee, and volunteer relations through positive, kind, and professional interactions with others
  • Engage and support individual and corporate group volunteers to ensure that their experience is fun and rewarding
  • Positively engage in and comply with all WINS health & safety practices, procedures, and policies
  • Assemble WINS retail store orders based on order sheets and assist the Truck team in loading trucks for distribution
  • Remove recycle and disposal items in conjunction with WINS selected contractor or, where necessary, directly to landfill
  • Safely bale recyclables and disposal items; store recycled and disposals safely until pick-up or delivery.
  • Ensure flow of goods through the Sort areas by providing full rough-sort bulk bins and removing empty bulk bins from the Sort areas.
  • Remove sorted and graded product from the Sort areas as needed to storage, recycle or disposal.
  • Move and store donations/inventory throughout the Donation Centre with safe and correct usage of the forklift and pallet jack or other moving equipment.
  • Ensure that donations/inventory is stored in the correct locations and properly counted and tracked.

Here's What You'll Need:

  • A friendly and energetic personality with customer service focus
  • Previous experience in a retail, customer service environment is an asset
  • Solid communication and interpersonal skills
  • Flexible availability - able to work various shifts including weekends
  • Grade 12 Diploma and/or equivalent combination of education and experience
  • Ability to physically lift 50 lbs individually or 100 lbs as a member of a team
  • Ability to problem solve, multi-task and prioritize daily work
  • Ability to perform under pressure and address complaints in a timely manner
  • Eligible to work in Canada
  • Ability to stand for long periods of time throughout each shift
  • CSA approved steel-toe boots

The Women in Need Society is an equal opportunity employer. At WINS we celebrate diversity and are committed to creating an inclusive environment for all employees.