Customer Service Representative
4 days ago
Customer Service Representative/Office Assistant – Lethbridge, AB Part Time, weekday days and possible evenings, starting at $18.00/hour
As a customer service representative for the our team, you will be the face of the Waso Physiotherapy clinic. We are looking for someone who is friendly, efficient, and enjoys interacting with others. We are looking for a new member to help the clinic run smoothly.
Responsibilities include:
- Answering the phone
- Greeting and assisting patients when they enter the building
- Directing questions and inquiries to the appropriate therapist
- Booking appointments, billing insurance and taking payments for physiotherapy and massage therapy patients
- Assisting in therapist communication with patients including generating invoices and
therapy home program sheets
- General cleaning tasks around the clinic, including regular disinfecting of high-touch
surfaces, sweeping, mopping and vacuuming
What we are looking for:
- Experience in customer service and/or administration an asset but not required
- Interest and some knowledge of the medical field an asset
- Willing to be trained and be flexible with the needs of the therapists
- Thrives in a fast-paced environment, works well under pressure
- Organized and has strong attention to detail
- Proficient computer skills and an ability to learn new software programs quickly
- Friendly and trustworthy demeanor
- Independent worker and problem solver
- Strong communicator
Apply today Please contact for more information or to send a resume.
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Job Types: Part-time, Permanent
Pay: From $18.00 per hour
Expected hours: 15 – 20 per week
Work Location: In person
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