Senior Business Analyst

What is Equisoft?
Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting-edge technologies and experts.  With its business-driven approach, in-depth industry knowledge, cutting-edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation.

Why Choose Equisoft?
With 950+ employees, we are a stable organization that offers career advancement and fosters a stimulant environment. If that's not enough, then check out these other perks below:

• Hiring Location: Canada (Montreal and/or Quebec City)
• Internal job title: Senior Business Analyst
• You are working hybrid in a collaborative workspace
• Full-time Permanent Role
• Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.
• Flexible hours
• Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)

Role:
The Business Analyst reports to the Director, Business Analyst. As a Business Analyst, you will play a key role in ensuring successful delivery of our insurance software solutions by acting as the bridge between our clients and internal delivery teams. You will be responsible for drafting, analyzing, and documenting requirements, supporting implementation activities, and building trusted relationships with our clients and colleagues. This role is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and is committed to helping our clients succeed.

Your Day with Equisoft:

• Drive requirement sessions with the client around policy administration business processes, technical processes, and non-functional requirements
• Translate insurance product requirements into business and functional requirements, and translate insurance business processes, market practices, and other client business needs into specific software requirements
• Document detailed user stories and specifications to guide development, configuration, and QA teams.
• Work with the team leads and client Subject Matter Experts to identify and document solutions, define the project scope, project estimates and timelines
• Present and recommend solutions to clients that meet their business needs
• Act as the main contact for all requirements-related communications with the client throughout the project lifecycle.
• Support the project manager and development team by owning the documentation of the detailed business requirements, sprint planning, backlog grooming, and identifying out of scope requirements and change requests
• Ensure internal and external stakeholders share a clear understanding of project scope, objectives, and requirements.
• Provide ongoing support to technical resources, configuration team, configuration lead, QA, and project managers by clarifying requirements and facilitating communication.
• Collaborate with QA to ensure delivered functionality aligns with business expectations and requirements.
• Contribute to ongoing improvements in our business analysis practices and help strengthen our delivery approach across projects.
• Travel to client offices when necessary

Requirements:

Technical

• Bachelor's Degree or commensurate experience, and the ability to communicate, write and synthesize information
• 5-8 years of experience in a similar role
• Experience in the Financial Services or Insurance industries
• Proven ability to elicit and document complex business requirements with attention to detail
• Strong analytical skills with proficiency in data analysis and the ability to interpret complex data sets.
• Experience in leading and facilitating workshops with clients
• Formal business analysis experience
• Experience in client-facing project, not just internal initiatives
• Very good knowledge of Web Technologies/Environment
• Knowledge of the Agile methodology
• Excellent knowledge of French & English (spoken and written)

Soft Skills

• Strong sense of organization and prioritizing
• Analytical and problem-solving skills
• Ability to communicate, write and synthesize information
• Ability to multi-task in a rapid-paced environment
• Team spirit, tact, diplomacy, autonomy, rigor, and discipline

Nice to Haves:

• Business knowledge of insurance distribution
• Experience in implementation project involving integration with other systems
• Comprehensive understanding of Life and Health insurance products and processes. Understanding of group insurance
• Experience working with insurance policy administration systems, e-applications, or illustrations, and the ability to learn how insurance products and processes are implemented on one or several of Equisoft's platforms

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.