Periodontal Treatment Coordinator

Periodontal Treatment Coordinator-Level II Dental Assistant :

Be a part of something different - Be a part of our team Sterling Periodontics (non-corporate clinic) is looking for a full-time Treatment Coordinator to support our amazing doctor

This is an exciting opportunity to positively impact patients with your excellent customer service skills while supporting our clinical team in offering the highest level of clinical care.

If you are an organized, critical thinker who takes initiative and works as a team player, while delivering high-quality customer service and expertly facilitating clinical treatment, then you'll love this position

Responsibilities:

· Audit the daily schedule for accuracy and opportunities

· Optimize the schedule through treatment plan monitoring, patient information flow, and continuous patient contact

· Establish and facilitate patient relationships while maintaining ethical professional behaviour

· Provide the clinic with administrative and practical support when requested

· Gather and accurately record patients' medical, personal, and insurance information; ensure this information remains current for existing patients

· Track and process surgical pre-determinations

· Continuously follow up on unscheduled surgery

· Coordinate surgery with other specialists

· Compose medical letters including referral and update letters

· When the Periodontist leaves the Consult the Treatment Coordinator fully explains all procedures to patients and answers all questions

· Stay in contact with doctor regarding keeping all referring dentists updated with letters and ongoing treatment

Skills and Qualifications:

· Integrity – Intelligence & energy

· A minimum of two years previous dental administration experience is required

· Outstanding attention to detail

· Calm under pressure

· Good Teaching Skills to educate patients and build value for the treatment

· Flexibility to adapt to rapidly changing priorities

· Excellent interpersonal and verbal skills

· Ability to maintain effective rapport with patients, dentists, other team members, a team player

· Customer service or patient relations experience; conflict resolution experience

· Ability to multitask while seeing and understanding the big picture when making decisions

· Constantly striving for improved customer care and service

· Knowledge of MacPractice software is ideal but not imperative as it is a very easy program to master

· Be part of a dynamic team that values your unique skills and personality

· Elevate your career with this new learning opportunity

· Competitive compensation that recognizes your exceptional talent

· Work in a modern and inviting environment equipped with cutting-edge technology

· Join a practice that understands the importance of work-life balance

· Certified registered dental assistant with a valid licence to practice in Manitoba. CPR Level C certification.

· English must be 1st language

We look forward to hearing from you and welcome you to apply by submitting your resume for consideration. Again, we thank you for your interest, but only candidates selected for an interview will be contacted. Sterling Perio is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note that training will be provided. Being a TEAM means that we cross-train so that you can shine in all aspects of the job.

Full-time – no weekends. Monday-Thursday.

(Occasional Friday when staff are available.)

Our digital office has a stellar team, and we look forward to adding another person who would be a great asset to our Team Come join our team as we help our patients achieve excellent oral health. Our focus is on creating a positive experience for our patients and fostering a collaborative and enjoyable workplace for our team members.

Job Type: Full-time

Expected hours: 32 – 45 per week

Work Location: In person