Senior Manager, Leadership Development

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

The Senior Manager, Leadership Development part of the Enterprise Learning & Development (ELD) team. The mission of the ELD team is to be a high performing team of learning & development experts who enable our business colleagues' confidence by providing innovative and collaborative learning solutions that drive business results.

• We listen to and respect each other's diversity of thought, encouraging creativity and provide support on ideas to take them from ideation to reality

• We achieve our goals by providing frequent, transparent communication within our team and the businesses we work with, ensuring strong collaboration and setting realistic expectations for all stakeholders

• We live our values by taking ownership of our own development through continuous learning, supporting our teammates and frequent coaching and feedback

Job Overview:

The Senior Manager, Leadership Development is responsible for the development of innovative leadership development solutions and leads the end-to-end creation and execution of long term / multi-year learning strategies and roadmaps based on the enterprise Leadership Development strategy.

This position has accountability of the Leadership Development Design and Facilitation teams to deliver on the design and execution of the development programs.  It works closely with both internal and external stakeholders to build and source relevant training. A solid knowledge and execution of performance consulting practices, strategic planning, change management, collaboration, stakeholder management, project management and communication skills are critical to the role.

Job Description (Key Accountabilities):

• Lead performance consulting and conduct needs analysis to diagnose gaps and develop effective solutions to address leadership development needs

• Consults on either the internal build or external sourcing of both executive and non-executive leadership development programs

• Lead a team of Designers and Facilitators, including the ability to inform, review and support their management of portfolio(s) as well monitor and inform individual performance plans, provide coaching and lead career development conversations

• Negotiate, influence and build strong relationships with Senior Leaders, subject matter experts and key partners to understand evolving leadership development needs

• Provide learning advisory and thought leadership to key stakeholders, including but not limited to new and innovative learning solutions, capabilities and limitations of learning options and modalities and recommended solutions and rollout plans

• Provides strategic support to designers on the team to support the internal build of leadership development programs

• Inventory and identify learning assets that map to new or existing capabilities to support leadership principles

• Collaborate with Business LSAs to ensure alignment to the long-term learning plan and associated roadmaps of the capabilities assigned

• Proactively align learning strategies to the capabilities needed to address evolving business needs

• Manage issues or escalations in relation to the learning strategy within the portfolio

• Develop and leverage relationships with external learning partners on best-in-class leadership development offerings

• Identify and implement process improvements that reduce costs or create capacity within learning development and delivery

• Provide updates and report on the development of learning assets and materials as well as progress of the overall learning strategy to support leadership development needs

Job Requirements:

What can you bring to TD? Share your most relevant experience, credentials and knowledge for this role, as well as these essential requirements and attributes:

• 10+ years of related experience

• Solid understanding in the leadership development and learning field

• Ability to work flexibly and coordinate processes and information across related teams independently, as well as part of a team

• An analytical mind with orientation to detail for handling initiatives, projects and programs with minimal direction from management

• Sound knowledge of using analytical software tools, data analysis methods and reporting techniques

• A dynamic professional with willingness to take initiative on tasks and projects

• Advanced knowledge of multiple HR specialties, HR strategy development, HR policy, consulting principles, lines of businesses supported, banking industry practices, regulations, standards, tools and methodologies

• Strong written and verbal communication skills with the ability to interpret policies and apply standards to complete assignments in a fast-changing environment

Additional Information:

• Ability to perform a detailed needs assessment at the organizational, team and project level

• Ability to scan the market and provide best-practice research and insights on a broad range of topics

• Understand performance consulting methodologies and adult learning best practices

• Enjoy working on complex issues and generating business-oriented, creative solutions

• Strong planning and project management skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities while maintaining accuracy through attention to detail

• Ability to build and deliver executive-level presentations based on research and analysis

• Ability to build and maintain relationships with diverse stakeholders including executives, program support, external partners, and vendor.

Education:

• Undergraduate degree

• Graduate degree or Certification in area of specialization is an asset

• Demonstrated commitment to continuous learning

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process 
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec only):