Retirement Sales Consultant

The Opportunity

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. We're looking for a warm, enthusiastic, and service-driven Sales Associate with a talent for building meaningful relationships to support sales and occupancy at Shannon Oaks Vancouver, one of our vibrant independent living communities.

About The Role

*This is a permanent full-time role (Tuesday-Sat) based at our Shannon Oaks Vancouver community. Some flexibility for occasional evenings or weekends may be needed to support tours or events.

As the Sales Associate, you'll help create a welcoming and engaging first impression for prospective residents and their families. You'll support sales activities by providing personalized tours, assisting with move-ins, coordinating events, and promoting our community to local partners and referral sources. With a focus on building trust and rapport, you'll walk alongside prospective residents as they navigate the process of choosing a retirement community and exploring all that Shannon Oaks has to offer.

Key Responsibilities

• Lead personalized tours for prospective residents using a consultative, relationship-centred sales approach
• Follow up on inquiries, track sales activities using CRM tools, and walk alongside prospective residents as they navigate the process of choosing and moving to their new home
• Assist with internal and external marketing events, including coordinating promotional activities and outreach to referral partners
• Assist with assessing prospective residents for financial and lifestyle fit
• Participate in the coordination of move-ins and suite preparation, and help orient new residents to the community
• Collaborate with the marketing team to generate ideas that enhance visibility and engagement
• Maintain communication with all departments regarding upcoming resident transitions
• Attend community activities and support relationship-building with residents and families
• Support the development and distribution of print, radio, and online marketing materials

Requirements

• Post-secondary education in marketing, sales, or a related field
• Minimum 2 years' experience in senior living, healthcare, hospitality, real estate sales or other related field
• First Aid OFA Level 1 required, or willingness to obtain
• Experience working with older adults and an understanding of their unique needs
• Proficiency with email, CRM systems, Microsoft Office and Canva
• Ability to work independently and collaboratively in a fast-paced, resident-centered environment
• Excellent interpersonal and communication skills—written, verbal, and presentation
• Strong organizational and follow-up skills with attention to detail
• Ability to work a flexible part-time schedule, including some weekends and occasional overtime
  

About You

You're warm, engaging, and naturally attuned to the needs of others. With strong listening and communication skills, you make people feel welcome and at ease. You enjoy working with seniors and helping families navigate important life decisions with care and professionalism. Organized and proactive, you're comfortable managing multiple priorities, following up with prospective residents and supporting both the details and big-picture goals of your community's marketing efforts. You model our Baptist Housing values and are motivated by purpose to bring joy and enthusiasm to your work each day.

Compensation & Benefits

We offer a competitive compensation package, with an hourly wage ranging from $30-$33, commensurate with experience. Your comprehensive benefits include employer-paid extended health and dental coverage, along with a generous vacation package. Additionally, we provide RRSP matching contributions and support for your ongoing professional development.

Baptist Housing Careers

Our Promise to You

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. Joining Baptist Housing means becoming a part of a committed and compassionate team that strives to create a warm and relational community where you can confidently bring your whole self to work, knowing that your contributions are valued and recognized. Our people and our values are what set us apart, and together we make a meaningful difference in the lives of our residents.

Why Work at Baptist Housing?

• Meaningful Service: Your work matters You can make a real impact on the lives of our residents. Your role is both fulfilling and purposeful.
• Supportive & Fun Community: We're more than colleagues. Experience a supportive, safe and fun environment where we take our work seriously, but not ourselves.
• Recognition & Appreciation: Experience appreciation events and receive recognition awards through our team programs