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Change Management Specialist

2 weeks ago

Vancouver BC VB R, Canada BC Hydro Full time

A workplace powered by you

At BC Hydro, we're working towards creating a cleaner and more sustainable future for all British Columbians and need

people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,

inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,

and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers

and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you're a

person with a disability, please let us know by emailing , as adjustments can be made to

help support you in your application process.

Change Management Specialist

Number of positions: 1 Job Location: Dunsmuir 07

Employment type: Permanent Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 127, ,800.00

What you'll do

The goal of the Enterprise Change Management (ECM) Team is to achieve business outcomes and minimize potential

performance impacts through managing and facilitating change. This is achieved through:

  • Applying a structured approach and methodology
  • Creating conditions and opportunities for change
  • Minimizing performance decline during transition

Members of the ECM Team work on projects that range from department-specific initiatives to enterprise-wide changes

impacting significant numbers of employees in diverse roles.

As a Change Management Specialist, you will lead the development and execution of the following deliverables for highly

complex and high impact projects. You will also review and approve these deliverables for other projects, manage direct

reports and perform departmental functions, such as work planning and resource management.

  1. Change Management Approach and Tactics

  2. Change Leadership (alignment and coaching)

  3. Stakeholder Impact Assessment

  4. Stakeholder Engagement and Facilitation

  5. Communications (project related written and oral communications)

  6. Training Programs (Design and Delivery)

  7. Project Management

More specifically, as a Change Management Specialist, you will:

  • Lead a portfolio of complex change management programs and projects and regularly provide progress reports, strategy

updates and present implementation plans with supporting metrics to Project Directors, Steering Committees and Executive

Sponsors.

  • Conduct current and future needs assessment and analysis and respond to highly confidential, sensitive queries on

complex, unique and broad scope issues covering a full range of disciplines across the organization including HR, Finance,

Supply Chain, Operations, Customer and corporate roles.

  • Act as a program manager for multiple projects with cross-functional and cross-organizational scope that require you to

use significant judgment and initiative in order to resolve complex and diverse issues across multiple stakeholder groups

ensuring that change programs meet end user needs and realize the intended benefits.

  • Lead Change Management discussions at Steering Committee meetings and leadership tables, defining risk and

establishing appropriate mitigation plans.

  • Manage, lead and influence cross-functional teams (comprising of direct and matrixed employees, consultants and sub-

contractors) to ensure business continuity and the successful implementation of complex change.

  • Act as a specialist with extensive knowledge in change management best practices, models, standards, policies, practices

and procedures. Coach project teams on best practices for deployment and sustainment to achieve benefits realization.

  • As the Change Management Lead for multiple projects, set standards and ensure that change activities delivered by other

change management professionals, consultants and sub-contractors meet business needs, mitigate negative impacts of

change and support the realization of benefits.

  • Coach leaders across the organization and build consistent change leadership capability and capacity at all levels.

  • Be known as a technical leader/expert for change management and change leadership development cross functions/

business units and externally.

  • Provide regular mentoring and development of other change management professionals.

What you bring

  • Graduate qualification in Change Management/ Organizational Development, Business Administration (or a bachelor's

degree with comparable work experience) combined with professional certification in Change Management (i.e. PROSCI,

CCMP) would be considered highly desirable.

  • A minimum 10 years of relevant experience in designing and implementing innovative change programs, preferably with

multiple internal and external stakeholders in a complex, unionized environment coupled with project management and/or

other relevant business experience.

  • An equivalent combination of education, training and experience may be considered.

  • Experience working in large and complex environments with a track record of successfully delivering IT Systems, business

process re-engineering and organizational change programs. This includes working with formal project teams under a

structured project methodology (i.e. defined project roles and resources with required deliverables).

  • Excellent assessment, analysis and synthesis skills with the ability to customize change management interventions to

meet a variety of stakeholder's needs and ensure the successful adoption of complex/high impact, multi-year change

programs.

  • Proven experience managing, leading, mentoring and developing change professionals, including building a talent

pipeline, establishing standards and quality management processes and building change leadership competencies for a

complex, multi-faceted organization.

  • Detailed business knowledge of BC Hydro (or a similar public utility) including operational knowledge or experience

(business processes, safety plans, compliance programs and systems) would be an asset.

  • Significant experience building collaborative relationships across the organization, liaising with multiple stakeholders to

negotiate, meditate and resolve issues. This includes developing and gaining endorsement from senior leaders for change

management plans, tactical activities, resource models and performance metrics.

  • Highly developed and proven skills in written communications, analysis, planning and facilitation.

  • Strong skills with the following IT applications: Word, Excel, PowerPoint, SharePoint and virtual collaboration tools, such

as MS Teams. Additional multimedia skills would be considered an asset.

What we offer

  • A comprehensive benefits package
  • A minimum of 15 paid vacation days
  • A lifetime pension
  • Flexible work model, depending on your role type
  • Training and development courses

For more information on the benefits we offer, visit

What else you should know

  • Please note this is for 1 full-time permanent (FTR) P4 opportunity. This role will be headquartered at Dunsmuir

(Vancouver).

  • This role may require infrequent travel.

  • As part of the selection process, applicants may be required to take a written test/assessment or do a presentation.

  • This role will support complex technology implementations – experience with Enterprise Resource Planning systems (such

as SAP) would be considered an asset.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,

include your Trades Qualification. This will ensure we have all the necessary information to assess your application without

any delays.

Location: Vancouver, British Columbia, Canada, V6B 5R3.

Date Posted: Closing Date:

For internal use