Labour Relations Officer

Apply By: Thursday, November 20, :59 pm EST

Labour Relations Officer

Job ID:

235359

Posting status:

Open

Organization:

Ministry of Labour, Training and Skills Development

Division:

Ontario Labour Relations Board

City:

Toronto

Position(s) language:

English

Job term:

1 Permanent

Job code:

I1009C - Legal/Regulatory50

Salary:

$88, $128,625.00 Per year

Help shape fair workplaces and resolve disputes that impact Ontario's workforce.

As a Labour Relations Officer, you'll play a vital role in reducing workplace conflict and promoting harmonious labour relations—helping employers, unions, and employees reach fair settlements that support safer, more productive workplaces across the province.

About the job

In this position, you will:

• Mediate disputes and conduct settlement meetings for arm's length tribunals
• Analyze cases to determine legal issues, likely results, potential problem areas and the best mediation approach
• Prepare documents and reports for parties during vote process
• Draft terms of settlements
• Mediates reprisal complaints and appeals of orders
• Assist in the training of new staff

What you bring to the team
Mandatory requirements

• The position requires the successful candidate to have a valid G license or equivalent. The offer of employment is conditional upon the successful candidate providing proof that s/he has a valid driver's license upon being hired.

Technical Knowledge and Expertise:

• You have experience applying labour relations theory and practices, relevant legislation, statutes and regulations, rules of evidence and conduct of hearings, and the OLRB's Rules, practices, processes and policies.
• You have demonstrated experience applying employment standards and health and safety practices, processes, and policies.
• You have proven knowledge of employment rights under common law, labour relations/employment law trends and of relevant Board jurisprudence.
• You have knowledge of collective bargaining processes, methods, and conventions; grievance administration; and pensions, job descriptions, wage plans, recruitment and training.
• You have experience applying mediation techniques and practices to labour and employment disputes.

Communication and Interpersonal Skills:

• You can coordinate content from various stakeholders for mediation sessions.
• You can provide counsel and guidance to other staff.
• You can provide information to voters, and information regarding legislation, processes, rules, case law and guidelines to internal and external stakeholders.
• You have demonstrated writing skills to prepare clear and concise memoranda of settlement and vote-related paperwork.
• You have interpersonal skills to communicate and resolve problems and contentious issues, and de-escalate tense and difficult disputes.
• You have relationship management skills to build a network with a multitude of stakeholders.
• You are capable of working with case management and administrative systems.
• You can assist in the orientation and training of new staff.

Conflict Management and Negotiation Skills:

• You have experience managing labour/employment disputes and in reaching agreements and settlements.
• You have demonstrated experience resolving sensitive and complex issues related to unfair labour practice complaints, sale of business/related employer applications etc.
• You have and can apply developed interpersonal skills to gain credibility of parties in a mediation setting.
• You have proven resolution skills to mediate confrontational and hostile situations.

Analytical and Problem-Solving Skills:

• You have experience addressing and mitigating potential issues.
• You have experience analyzing cases to determine legal issues and optimal mediation approaches.
• You can complete work within tight timelines.
• You can evaluate the issues, the history, the persons involved, and other factors to determine mediation strategies.
• You can analyze cases to determine problem areas, legal issues, and the best mediation approach

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

Why work for the Ontario Public Service?

The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment.

We offer:

• Competitive compensation and benefits
• Collegial and professional work culture
• Career growth and development opportunities across multiple business areas
• On-the-job training to support your success in the role

Additional information:

Apply by:

Thursday, November 20, :59 pm EST

Position details:

• 1 English Permanent, 505 University Ave, Toronto, Toronto Region

Compensation group:

Management Compensation Plan

Work hours:

Schedule 6

Category:

Legal Services

Posted on:

Wednesday, November 5, 2025

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:

Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together

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