Housekeeping Supervisor

1 day ago

Kelowna BC VX J, Canada Super 8 Kelowna and upcoming La Quinta Hotel Full time

Job Overview

We are seeking an energetic, detail-oriented Housekeeping Supervisor to lead our dedicated cleaning team in maintaining a pristine and welcoming environment. In this role, you are responsible for overseeing the daily housekeeping operations across both hotel brands- Super 8 Kelowna & La Quinta Inn & Suites Kelowna. This role includes:

  • Supervise, train, and evaluate housekeeping staff to ensure efficient and high-quality service.
  • Assign daily cleaning tasks and monitor completion.
  • Perform regular housekeeping duties as needed, including cleaning guest rooms, public areas, and back-of-house spaces, to cover shifts during staff shortages or peak periods.
  • Conduct regular inspections of guest rooms, public areas, back-of-house, and laundry operations.
  • Maintain inventory of cleaning supplies, linens, and equipment.
  • Address guest complaints or special requests promptly and professionally.
  • Ensure compliance with safety, hygiene, and occupational health standards.
  • Assist with recruitment, onboarding, and scheduling of housekeeping team members.
  • Collaborate with management to implement operational improvements and cost control measures.
  • Enforce safety procedures related to cleaning chemicals, equipment use, and workplace safety regulations
  • Develop work schedules that optimize staffing levels during peak times and special events
  • Address guest concerns promptly and professionally to resolve issues related to cleanliness or service quality

Qualifications

  • Proven experience in hotel housekeeping or custodial management, with a strong understanding of janitorial procedures and industrial cleaning techniques
  • Demonstrated leadership skills with the ability to motivate and manage a diverse team effectively
  • Knowledge of floor care techniques, including carpet cleaning, waxing, polishing, and other floor maintenance tasks
  • Excellent organizational skills with attention to detail in supervising cleaning processes and maintaining records
  • Strong communication skills to coordinate with staff and interact positively with guests
  • Familiarity with hospitality industry standards and customer service principles
  • Ability to work efficiently in a fast-paced environment while maintaining high standards of cleanliness

Join us as a Housekeeping Supervisor and lead the charge in creating an immaculate environment that guests love Your dedication will help craft memorable experiences through exceptional cleanliness, teamwork, and hospitality.

Job Types: Full-time, Permanent

Pay: $19.75-$22.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • Dental care
  • On-site gym
  • On-site parking
  • Vision care

Work Location: In person

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