Technical Field Officer

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Apply By: Tuesday, January 27, :59 pm EST

Technical Field Officer

Job ID:

235004

Posting status:

Open

Organization:

Ministry of Public and Business Service Delivery and Procurement

Division:

GovTechON - Land and Resources I&IT Cluster

City:

Peterborough

Position(s) language:

English

Job term:

1 Permanent

Job code:

Systems Officer 5

Salary:

$1, $2,104.14 Per week*

*Indicates the salary listed as per the OPSEU Collective Agreement.

Empower public safety with your radio technology expertise

Lead operational support for P25 voice radio services, providing specialized radio technology expertise and hands-on support. Travel to various locations, troubleshoot, and restore vital communication services for frontline officers and staff. Make a meaningful impact in public safety and emergency response

About the job

As part of our team, you will:

• lead operational support for Public Safety Grade (PSG) P25 voice radio services for frontline officers and staff transitioning to the Public Safety Radio Network (PSRN)
• monitor and triage requests for service and support from various stakeholders
• travel to various locations to troubleshoot, remediate, and restore services for client users
• provide technical support for radio technology and mobile communications
• install, configure, and maintain radio equipment, providing encryption services and support
• identify and resolve radio equipment performance issues, and provide technical expertise
• provide hands-on training and technical advice to client users on radio equipment capabilities, limitations, and options

Note: This position requires travel throughout Southeastern Ontario.

What you bring to the team
Mandatory requirements

You have a valid class "G" Ontario driver's license to travel throughout the province.

Radio technology expertise:

You have:

• knowledge of P25 radio technology, sub-systems and subscriber equipment components and their inter-relationship, including mobile, portable and base radios and repeaters, dispatch consoles, communications consoles and Provincial Communications Centres (PCCs) voice recording systems
• knowledge of encryption services in P25 radio networks including Advanced Encryption Standard (AES) and Data Encryption Standard (DES) algorithms
• the ability to install, configure, and maintain radio equipment, and perform field repairs or replacements
• experience conducting tests and inspections to determine faults or failures in mobile, portable, and fixed radio subscriber equipment
• the ability to operate field testing equipment (i.e. service analyzers, signal generators, VSWR testers, etc.) and encryption tools (i.e. KVL, etc.)

Analytical and problem-solving skills:

You can:

• identify root causes and resolve technical malfunctions
• assess the technical performance and capacity of radio components, including electrical, mechanical and software components
• make recommendations on the need for and feasibility of expansion, renovation, or replacement of radio systems
• analyze and document field activities and prepare periodic reports
• conduct tests and inspections to determine faults or failures in radio equipment

Communication skills:

You have:

• oral communication and interpersonal skills to liaise with all levels of staff, both internal and external
• the ability to explain the nature of problems and the work to be performed
• the ability to present technical information to non-technical users
• written communication skills to document technical issues and fieldwork performed

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more

Our comprehensive compensation and benefits package includes:

• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services

Additional information:

Apply by:

Tuesday, January 27, :59 pm EST

Position details:

• 1 English Permanent, 300 Water St, Peterborough, East Region, Criminal Record and Judicial Matters Check (Fingerprint Based), Canadian Border Services Check, Credit History Check, Driver's License History, Intelligence, Local Police Databases Search, Social Networking Search

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 6

Category:

Information Technology

Posted on:

Tuesday, January 13, 2026

Note:

• About security checks:
  
  A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
  
  If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
  
  Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
• W-MG-235004/25

How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:

Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together

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