Infrastructure Integration Specialist

6 days ago

Toronto, Ontario, Canada emergiTEL Full time
Job Title: Infrastructure Integration Specialist (N/S)

Work Arrangement

  • Onsite – 5 days/week

  • Location: Identified office location

Role Summary

The Infrastructure Integration Specialist (N/S) acts as a subject matter expert for enterprise data centre networks and cloud initiatives. The role focuses on day-to-day operations, networking and security support, cloud integration, and complex migrations across on-prem and public cloud environments.

Key Responsibilities

  • Enable and support daily operations of enterprise data centres and cloud environments

  • Support and maintain AHS and cloud applications, including patching and monitoring

  • Design, configure, and secure networking and security for on-prem and cloud platforms

  • Integrate and secure cloud services for applications

  • Provide operational support for networking and security across:

    • Data centres and colocation sites

    • Business Connect / OPCS

    • Perimeter firewalls

    • Azure, AWS, and Oracle Cloud Infrastructure (OCI)

  • Perform daily operational changes and incident/problem management

  • Provide on-call and standby support, including after-hours coverage

  • Close tickets within SLA and communicate status to clients and management

  • Prepare and deliver Methods of Procedure (MoPs) for all changes

  • Capture and analyze network traffic and document root cause findings

  • Support network and security project initiatives while maintaining KTLO activities

  • Participate in and support initiatives including:

    • ENA service migration to new B2B services

    • Data centre floor consolidation

    • Cisco access switch refresh

    • CheckPoint firewall refresh

Required Skills & Experience
Enterprise Infrastructure Experience (15%)

  • 10+ years experience in an enterprise technical or business role

  • Experience with n-tier data centre networks

  • Experience in Tier-IV data centre environments

Networking & Security Knowledge (25%)

  • Strong experience with Cisco networking (switching and routing)

  • Experience with F5 load balancing

  • Security experience with firewalls:

    • CheckPoint

    • Palo Alto

    • Cisco FTD

Cloud Integration & Support (10%)

  • Experience supporting and integrating services across:

    • Azure

    • Amazon Web Services (AWS)

    • Oracle Cloud Infrastructure (OCI)

    • Disaster Recovery environments

    • Google Cloud

Operations & Service Management

  • Experience supporting day-to-day data centre and cloud operations

  • Experience with incident and problem management

  • Ability to meet SLA and device maintenance requirements

  • Experience providing on-call and standby support

Communication & Documentation (10%)

  • Experience interacting with internal and external stakeholders

  • Ability to clearly explain technical issues

  • Experience producing technical documentation and procedures

Must-Have Summary:

  • Enterprise Data Centre (Tier-IV)

  • Cisco Networking (Switching & Routing)

  • F5 Load Balancing

  • Firewalls (CheckPoint, Palo Alto, Cisco FTD)

  • Cloud Platforms (Azure, AWS, OCI, Google Cloud)

  • Incident & Problem Management

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