Infrastructure Integration Specialist

7 days ago

Toronto, Ontario, Canada emergiTEL Full time
Job Title: Infrastructure Integration Specialist (N/S)

Work Arrangement

  • Onsite – 5 days/week

  • Location: Identified office location

Role Summary

The Infrastructure Integration Specialist (N/S) acts as a Subject Matter Expert for F5 Application Delivery Controller (ADC) platforms across on-premises, application hosting, and public cloud environments. The role focuses on F5 lifecycle management, optimization, migrations, networking and security integration, and day-to-day operational support within enterprise data centre environments.

Key Responsibilities

  • Act as SME for F5 ADC hardware, software, and services across on-prem and cloud environments

  • Ensure F5 platforms are maintained at N-1 code levels

  • Perform cleanup and optimization of VCMP configurations

  • Assess existing F5 builds and identify improvement opportunities

  • Support footprint reduction initiatives during cloud transition

  • Lead F5 application delivery initiatives and document processes and procedures

  • Integrate and secure cloud services for applications

  • Provide operational support for networking and security, including:

    • Data centres and colocations

    • Perimeter firewalls

    • Azure, AWS, and Oracle Cloud Infrastructure (OCI)

  • Perform daily operational changes and incident/problem management

  • Provide on-call and standby support as required

  • Close tickets within SLA and communicate status to clients and management

  • Prepare technical Methods of Procedure (MOPs) for all changes

  • Capture, analyze, and document network traffic to identify root cause issues

  • Support network and security project initiatives while maintaining BAU operations

  • Support and execute infrastructure initiatives including:

    • F5 migrations to R-Series devices

    • ENA service migrations to new B2B services

    • Data centre floor consolidation

    • Cisco access switch refresh

    • CheckPoint firewall refresh

Required Skills & Experience
Enterprise Infrastructure Experience (15%)

  • 10+ years enterprise-level experience in technical or business roles

  • Experience supporting n-tier data centre networks

  • Experience in Tier-IV data centre environments

F5 Load Balancing & Networking (25%)

  • Strong hands-on experience with F5 Load Balancing

  • Solid networking background with Cisco routing and switching

  • Security experience with firewalls including:

    • CheckPoint

    • Palo Alto

    • Cisco FTD

Cloud Integration & Support (10%)

  • Experience integrating and supporting services across:

    • Azure

    • AWS

    • Oracle Cloud Infrastructure (OCI)

Operations & Service Management

  • Experience with change, incident, and problem management

  • Ability to meet SLA and device maintenance requirements

  • Experience providing on-call and after-hours support

Communication & Documentation (10%)

  • Strong experience interacting with internal and external stakeholders

  • Ability to clearly explain technical issues

  • Experience producing technical documentation and procedures

Must-Have Summary:

  • F5 Application Delivery Controller (ADC)

  • Enterprise Data Centre (Tier-IV)

  • Cisco Routing & Switching

  • Firewalls (CheckPoint, Palo Alto, Cisco FTD)

  • Cloud Integration (Azure, AWS, OCI)

  • Incident / Change / Problem Management

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