Client Operations Intern

8 hours ago

Montreal, Quebec, Canada Insight Public Sector Full time $40,000 - $60,000 per year

Requisition Number: 102961
Intern - Client Operations
Location:
You will have the flexibility to work a hybrid schedule in Montreal and be a college rising senior with targeted graduation of Winter 2026 or Spring 2027.

Insight at a Glance

  • 14,000+ engaged teammates globally
  • 20on Fortune's World'sBest Workplaces list
  • $9.2 billion in revenue
  • Received 35+ industry and partner awards in the past year
  • $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a
Fortune 500 Solutions Integrator
with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About The Role
As a Client Operations Specialist, you'll be responsible for providing customer service and managing the sales processes for an assigned team of Account Executives. Your role is to assist with quoting, ordering, account management, mailbox and call management, part requests, report generation and order fulfillment. You'll become our AEs go-to for pre-sales support functions, including pre-qualification of accounts, product pricing, research, configuration and product information.

  • Connect with customers, partners and internal stakeholders to solve problems in support of the organization's sales requirements. This will require that you prioritize and respond to incoming client calls and emails, follow-up on all open client returns in a timely manner, follow through to ensure orders are accurate, placed, fulfilled and shipped and, all the while, keep the sales teams informed of happenings within accounts.
  • Prepare, manage and submit sales quotes accurately into the appropriate quote entry system. Research technical information on product requests and ensure access to procurement.
  • Assist in special projects for clients and our sales teams: providing reporting, requesting and setting up new client sold-to's, bill-to's, and ship-to's, assisting clients with Insight web accounts and providing ad hoc status updates.
  • Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What We're Looking For

  • Current college student scheduled to graduate in Winter 2026 or Spring 2027.
  • Ability to effectively present information and respond to questions from Account Executives, clients and other Client Operations Specialists.
  • Strong communication (verbal and written), organization, problem solving and time management skills.
  • Able to build relationships and quickly develop trust with clients, as well as internal personnel. Must be able to adhere to tight service level agreements (SLAs) and be able to multi-task effectively.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Montreal || Quebec (CA-QC) || Canada (CA) || Distribution Center || None || CA - Montreal, QC ||

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