Client Services Administrator

2 weeks ago

Meadow Lake SK, Canada Protex Environmental Full time

Protex Environmental

Since it's formation in 1971, Protex Environmental has been a leader in providing a full line of environmental services across Saskatchewan. Protex services commercial, industrial and institutional organizations in solid waste disposal and recycling, industrial cleaning vacuum truck services, used oil materials recovery and recycling, and other specialized services.

Position & Scope

The Client Services Administrator at Protex Environmental is responsible for providing support to customers and our Administrative team in each department within the organization.

Key Accountabilities:

  • Answering phone calls and inquiries from current and potential customers and transferring this information to our service team to take care of customer needs.
  • Assist front end staff, dealing with customers
  • Communicate and work closely with Service Coordinator with dispatch, provide pricing, quotes, drafting proposals and service agreements to customers
  • Provide full coverage when employees are away
  • Accounts receivable follow up on accounts that are in arrears
  • Complete credit checks and new customer setup
  • Handle document filing and maintaining organized records
  • Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web
  • Answer incoming and make outgoing calls or requests
  • Process customer payments via internet, telephone and in-person as needed
  • General administrative duties

Requirements:

  • Proficiency with Microsoft Office applications (i.e. Word, Excel, Outlook)
  • Strong organizational skills and attention to detail.
  • Excellent communication and customer service skills.
  • Motivated, proactive, and a team player.
  • Post-secondary education is considered an asset but not required

Positions Available: 1

Why Protex Environmental?

Protex Environmental offers competitive wages, comprehensive benefits package, group pension plan, training, and opportunity for advancement within the company. Protex Environmental offers a safe, fun, and family-oriented work environment. Protex Environmental recognizes individual achievements through an annual review.

Job Types: Full-time, Permanent

Pay: From $16.00 per hour

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Work Location: In person

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