Customer Service Associate, Lumber

4 days ago

Saskatoon, Saskatchewan, Canada RONA Full time

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick's Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You've got the talent? We've got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you're looking to do what you love, we could be a perfect match.

By joining the RONA family, you'll enjoy many benefits, such as:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that's involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
  • And much more

Become a member of our customer service team Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role:

  • Assist customers with their information/product requirements in the store or over the telephone
  • Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
  • Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
  • Keep current on flyer and promotional events
  • Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
  • Other related tasks to ensure the store runs smoothly

What we're looking for:

  • Effective selling skills and a commitment to providing excellent customer service are essential
  • Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
  • Some experience in a customer-focused role is required
  • The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

  • Customer Service Associate

    2 weeks ago

    Saskatoon, Saskatchewan, Canada Value Village Full time

    Description Position at Value VillageJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...

  • Customer Service Associate

    4 days ago

    Saskatoon, Saskatchewan, Canada Value Village Full time

    Description Position at Value VillageJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...

  • Senior Buying Associate, HABS

    2 days ago

    Saskatoon, Saskatchewan, Canada Co-op Careers Full time

    Federated Co-operatives Limited (FCL) is hiring a Senior Buying Associate on a permanent basis on our Home and Building Solutions (HABS) team. This position is a hybrid opportunity and is based in Saskatoon, SK.Join our HABS team In this role, you'll manage building materials orders, coordinate volume buys, and support supplier rebate programs (ILDC,...

  • Customer Service Associate, Ag Solutions

    7 days ago

    Saskatoon, Saskatchewan, Canada Co-op Careers Full time $22 - $30

    Federated Co-operatives Limited (FCL) is hiring a Agro Customer Service Associate on a permanent basis on our Ag Solutions team.This position is a hybrid opportunity and is based in Saskatoon, SK.If you have an interest in agriculture and a "people-first" attitude, this is the perfect role for you What you'll do:Be responsible for reviewing, and processing...

  • FT Order Picker

    4 days ago

    Saskatoon, Saskatchewan, Canada Co-op Careers Full time

    Reporting to the Lumber & Warehouse Manager, responsibilities for this position include the following:To come to work with a positive, professional approach and attitude.   To be dependable for all scheduled shifts.To provide information, assistance, and service to customers which will promote the sale of merchandise and meet the needs and requirements of...

  • FT Order Picker

    3 days ago

    Saskatoon, Saskatchewan, Canada Saskatoon Co-operative Association Limited Full time

    Reporting to the Lumber & Warehouse Manager, responsibilities for this position include the following:To come to work with a positive, professional approach and attitude.To be dependable for all scheduled shifts.To provide information, assistance, and service to customers which will promote the sale of merchandise and meet the needs and requirements of the...

  • OMNI customer Fulfillment Associate

    2 weeks ago

    Saskatoon, Saskatchewan, Canada Walmart Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Customer Experience Associate

    2 weeks ago

    Saskatoon, Saskatchewan, Canada TD Securities Full time

    Work Location:Saskatoon, Saskatchewan, Canada*Hours:*15*Line Of Business:*Personal & Commercial Banking*Pay Details:*$ $27.21 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...

  • Customer Experience Associate

    7 days ago

    Saskatoon, Saskatchewan, Canada TD Full time $22 - $27

    Work Location:Saskatoon, Saskatchewan, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:$ $27.21 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices...

  • Customer Sales and Service Representative

    7 days ago

    Saskatoon, Saskatchewan, Canada ERIKS Full time

    LGG INDUSTRIALLGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support...